Auw Hotels

"No sound proofing as mentioned during booking time Airport shuttle was not included when travelling back to hotel and no explanation about it Price of dinner is too much Breakfast was good & room was clean too"

"Staff was so very helpful. We were able to check in early, they were very helpful with directions and suggestions on where to visit and eat. Hotel location was perfect. Very close to bye wanted to do and the train station. "

"We arrived early in the morning and were given the optionfor an early check-in rather than wait for an upgrade. We went for the early check-in and the room met all of our needs. So happy to be able to unpack and chill for a bit. We were close to the train station, shops, and restaurants. "

"Internet on the fifth floor was extremely inconsistent with the primary network only working for about a minute at a time and the alternate one the hotel provided only working if I stood next to the hotel room door. Not great for business travelers. The hotel fortunately moved me to the first floor, and the internet worked fine. "

"Ideal location, comfortable room. Shower was nice, but water gets on the floor in the bathroom (it gets super steamy). Great staff. They have outlet converters you can borrow. There are stairs to enter through the front, no stairs if you go around the corner to the back entrance "

"Very clean and great location "

"It’s modern and equipped with everything. The comfort was paramount. Staff was friendly and the breakfast was great. I would strongly recommend it. Also close proximity to shopping and dining "

"In Lucerne, this is the best hotel to stay in for the price. The rooms are small, but transportation is convenient and the staff are friendly."

"Property was certainly adequate...just nothing exceptional. Very convenient tunnel to the airport !"