Mandarin Oriental Palace, Luzern

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Luxury
5.0 star property
9.8

Exceptional

Lakeside luxury in Lucerne

Elegant lakeside dining awaits at four exceptional restaurants within Mandarin Oriental Palace, with panoramic water views. After dinner, retreat to the full-service Spa Bellefontaine for a rejuvenating massage. The concierge can arrange water sports excursions on Lake Lucerne during your stay.

Popular amenities

  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
The current price is P35,216
P37,406 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior Room

A hotel room with a large bed, a TV, a desk, and a chair.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Accessible

A hotel room with a large bed, a TV, a desk, and a chair.

Superior Room, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Lake View

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of a body of water.

Superior Room, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony, Lake View

Exterior

Superior Room, Balcony, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Terrace, Lake View

Exterior

Superior Room, Terrace, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Lake View

Exterior

Deluxe Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony, Lake View

Exterior

Deluxe Room, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Mandarin, Room

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Mandarin, Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Lake View

A modern hotel room with a large bed, two leather armchairs, a small round table, and a view of the city through large windows.

Junior Suite, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Accessible - Lake View Junior Suite

A modern bathroom with a walk-in shower, a vanity with a mirror, and a robe hanging on a rack.

Accessible - Lake View Junior Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Lake View

A hotel room with a large bed, a sitting area with a sofa and armchairs, a desk with a chair, and a view of a body of water through large windows.

Junior Suite, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Terrace, Lake View

A terrace with a table set for dining, overlooking a lake with mountains in the distance.

Junior Suite, Terrace, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Lake View

A large bed with a headboard, two bedside tables with lamps, a decorative wall, and a wooden wardrobe.

Suite, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony, Lake View

A large bed with a headboard, two bedside tables with lamps, a decorative wall, and a wooden wardrobe.

Suite, Balcony, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Terrace, Lake View

A terrace with outdoor furniture, a dining table set for two, and a view of a lake and mountains.

Suite, Terrace, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Lake View, Tower

A spacious room with a dining area, a sofa, and a view of the outdoors.

Suite, Lake View, Tower

  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite (Panoramic)

A spacious bedroom with a large bed, a seating area, and a view of a body of water.

Junior Suite (Panoramic)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Terrace, Lake View

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the outdoors.

Deluxe Room, Terrace, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 993 reviews
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P17,391 total
includes taxes & fees
Nov 15 - Nov 16
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About the neighborhood

Located in Lucerne, Mandarin Oriental Palace, Luzern is in the city center and on a lake. Loewenplatz and Chapel Bridge are notable landmarks, and the area's natural beauty can be seen at Lake Side Promenade. Saint Peters Church is another place to visit that comes recommended. Take an opportunity to explore the area for water adventures such as kayaking and other activities like golfing. Visit our Lucerne travel guide
Map
Haldenstrasse 10, Lucerne, LU, 6006

What's nearby

  • A boat on a lake with snow-capped mountains in the background.
    Lake Side Promenade
    1 min walk - 0.1 km
  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    14 min walk - 1.2 km
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    16 min walk - 1.4 km
  • Grand Casino Lucerne
    5 min walk - 0.4 km
  • Loewenplatz
    12 min walk - 1.1 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    15 min walk
  • Zurich Airport (ZRH)
    60 min drive

Restaurants

  • MOzern
    2 min walk
  • Alpineum Kaffehaus & Bar
    11 min walk
  • Wilhelm Tell Schiffrestaurant
    8 min walk
  • Max Chocolatier
    10 min walk
  • Vesper
    7 min walk

About this property

Mandarin Oriental Palace, Luzern

  • Luxury family-friendly hotel near Lake Side Promenade
  • Located close to Loewenplatz and Saint Peters Church, Mandarin Oriental Palace, Luzern provides a terrace, a coffee shop/cafe, and a library. Treat yourself to a massage at Spa Bellefontaine, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. In-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
    • Express check-in, a front-desk safe, and an elevator
    • A ballroom, laundry services, and tour/ticket assistance
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 136 individually decorated rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
  • More amenities include:
    • Changing tables, baby monitors, and highchairs
    • Bathrooms with toilets with electronic bidets and tubs or showers
    • Flat-screen TVs with cable channels
    • Baby baths, children's slippers, and children's books

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Mandarin Oriental Palace, Luzern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 50 per pet, per day.

How much does it cost to stay at Mandarin Oriental Palace, Luzern?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Palace, Luzern on Nov 8, 2026 start from P35,216, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CHF 55 per day. Valet parking is available for CHF 55 per day.

What time is check-in at Mandarin Oriental Palace, Luzern?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Mandarin Oriental Palace, Luzern?

Check-out is at noon.

Where is Mandarin Oriental Palace, Luzern located?

This family-friendly Lucerne hotel is located on the boardwalk/promenade, within a 10-minute walk of Lake Side Promenade and Loewenplatz. Saint Peters Church and Chapel Bridge are also within 1 mi (2 km). Lucerne (QLJ-Lucerne Train Station) is 15 minutes by foot and Lucerne Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandarin Oriental Palace, Luzern Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 89 out of 100 reviews
Rating 8 - Good. 7 out of 100 reviews
Rating 6 - Okay. 3 out of 100 reviews
Rating 4 - Poor. 0 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as expected. The personal touches added by the entire staff is exceptional!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a perfect location. The room was spacious and comfortable, featuring an exceptional bed and high-quality linens. The thoughtful details, including a Dyson hair dryer and premium amenities, made the stay even more enjoyable. Everything was spotless, and the service was outstanding. A truly perfect stay that I would highly recommend.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and staff hospitality
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. fantastic upgraded room with lake view. Excellent staff and service.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful, main restaurant limited choice Spa was undergoing renovations so unable to use
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience, every member of the hotel team were amazing.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property. Wonderful service and food.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I’ve stayed at, the attention to detail on the rooms is insane. Staff extremely friendly and helpful. Just has a weak AC but I’ll blame that on the Europe heatwave
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays I’ve ever had. The staff was impeccable.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Food was great. Staff extremely helpful! Clean & safe!
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our stay. Had a balcony with a beautiful view of the lake. Excellent staff!! Will stay again.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is a remarkable property. Beautiful interiors. Wonderful staff. The location is perfect. The food in the cafe restaurant was fantastic. I’d love to visit again.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay at MO

Everything about Mandarin Oriental Luzern was perfect , they upgraded my room to a beautiful suite and we spent a couple of days ,had a great new years dinner and party , will for sure stay here if i come back to Luzern
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel&staff! Everyone was very kind and want to specially thank to Stephanie & Hassan for their warm welcoming and hospitality. Definitely want to repeat again for next visit to Luzern.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic customer service!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome! This is a BEAUTIFUL hotel, very convent location (train & boat station, along with shopping and many restaurants are all walkable - within a mile) the staff was incredible and it exceeded all the little details. Rooms are top notch and they spared no expense on amenities.
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Wonderful stay at the Mandarin Lucerne

The staff are very professional, friendly and welcoming. The food is very good and the location hard to beat. A special thank you to Alexander, the concierge and Gabriele and Francesco and all the staff in the dining room. We felt very well taken care of.
Stayed 11 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived up to every aspect of my expectation of this highly reputed 5-star luxury hotel. In addition to its usual amazing services, they also provided the water sports for us to enjoy in the beautiful Lake Lucerne. We already miss the time there and will definitely come back!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my Favorite Hotels

The Mandarin Oriental-Lucerne was paradise. It is centrally located, the room was very large and spacious. The view was spectacular! I have nothing bad to say about my experience.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a class act property! We stayed two nights here and it was a great experience. The staff handled everything professionally. Our room was beautiful, had a beautiful view of the lake. Can’t say enough great things. Also shout out to the concierge service! Michael and Uros did a great job organizing our sightseeing trips.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The service deserves a 10 star rating! Every single one of them went out of their way for anything we asked about! We were traveling with small children and the attention to them was extraordinary. They even had special sheets with dogs on them for the little ones and little stuffies for them as well. Unbelievable attention to detail and to its clients.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels we have stayed. Our room was awesome!! Every detail !!! Everything is thought to give you a wonderful confort. People at hotel are very nice all around, at the lobby, the restaurant, room service, etc. Everybody is looking how make you feel like never before. We have special appreciation for Catherine at from desk, well she was very kind with us since the arrival; during our stay was always worried about our needs and at our departure concern in every detail!! This hotel spoils guests!! After been there you don't want to stay in any other place.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the old town and in front of the water. The best part is that you can swim in the lake in front of the hotel. The hotel looks great but it feels to me some of the server lack training and perhaps the chain is getting bigger as it doesn’t feel special anymore. In other high end hotels the check in is special, here it feels like any other check in.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the mandarin Perfect location for our anniversary trip Highly recommend it
Stayed 4 nights in Jul 2026