Auerbach Hotels

"Tucked away in a delightfully convenient location—close enough to the pulse of the city, yet far enough to feel like a true retreat—this hotel is a shining example of what modern hospitality should feel like. From the moment I stepped through its doors, I was met with warmth, grace, and professionalism that elevated my stay beyond mere comfort. The staff here are nothing short of extraordinary. Genuinely friendly and impeccably trained, they strike the rare balance between attentiveness and discretion. Every request was met with a smile, and their seamless coordination behind the scenes ensured my experience felt effortless from check-in to checkout. Cleanliness is clearly a cornerstone of this hotel’s philosophy. My room was spotless, fresh, and thoughtfully arranged—like a haven waiting to be discovered after a long day. Crisp linens, gleaming surfaces, and a soft, calming scent set the tone for restorative rest. Each meal was a culinary delight. Breakfast in particular deserves special mention—not just for the variety of fresh and delicious offerings, but for the absolutely stellar service from Gabrielle. Despite the breakfast room being bustling with guests, Gabrielle remained a pillar of poise and professionalism. Always smiling, never flustered, she ensured every guest felt attended to with care and genuine warmth. Her dedication made mornings something to look forward to. "

"Fantastic staff, very helpful and professional. Lovely rooms, very spacious "

"Good location to famous spa"

"Super nice rooms, the staff is very professional and the breakfast is awesome "

"Normally good condition and satisfied the location, near rail station."

"Wonderful hotel. I come back every year."

"Good location and easy to access by car with good private parking. Only 20minutes walk from town centre, and next to the station and zoo"

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"Loved it. Beautiful room, comfy. Beautiful hotel. Great breakfast. Wonderful facilities. East walk to downtown. 10/10! "