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"Customer service was excellent and the price was reasonable for the amenities the hotel has."

"Hotel is lovely, great service great amenities and facilities would stay again "

"within walking distance to the NEC."

"The staff was welcoming and helpful "

"Comfortable rooms and professional staff"

"Perfect all round hotel. It was such a delight as a disabled person to be so close to the venue we were visiting. "

"Hotel is spotless throughout. Staff friendly and breakfast delicious."

"Fabulous hotel. First time I stayed here, but I'll definitely return. The reception staff were lovely, room was huge, gorgeous comfy pillows duvel and bed. Great bathroom, water provided too. Mailbox and Broad Street just around the corner and a short walk from New Street Station too. Highly recommended, we didn't want to leave! "

"As always, a very pleasant stay The jazz at the Isaac’s is a fantastic addition (it could start earlier though)"