Aquidneck Island Hotels

"Stayed here for two nights after booking through Hotels.com. At check-in I was asked for my credit card and noticed later a pending $600 on my card and I when I asked for clarification, I got a rude reply by the manager (Kim) that it was only a temporary authorization that would be removed after checkout. After my stay, a charge of approximately $550 fully posted to my card instead which I was told wouldn’t happen. I called and spoke with the same manager. During the call I was repeatedly interrupted, but after some time the charge had been removed. Another issue was housekeeping. I was informed housekeeping would be provided daily, but my room was never serviced during the stay. When I brought this up to the manager during the call she interrupted and asked if i left a do not disturb sign on the door. I did not. When I requested to speak to upper management, she falsely stated that I used foul language towards her and hanged up the phone on me. Called later, manager told me that I could speak with the general manager on Monday and hanged up the phone on me again. Overall its a beautiful location and rooms are pleasant. Unfortunately, it is frustrating after spending 600 dollars for a two night stay to experience indifference from this manager on the very first interaction, redirection of blame, and dishonesty to cover her end when attempting to contact someone above her."

"Clean and well maintained"

"The AC struggled to keep the room cool."

"This is a nice hotel in a good area close to Eastons beach. Price on Expedia didn't reflect the new "resort tax" that RI is charging this year. Significant increase. "

"The ac in the unit didn’t work entire stay. We called routinely many times and they refused to switch our room. It was 78 degrees in the room entire stay and unbearable to sleep. Terrible experience all around and all they offered to give us was $100 off one night - and the room was close to $500 per night! Would’ve rather have slept in my car."

"Very reasonable price. Near downtown Newport vs. other Middletown hotels. Breakfast sandwiches were just adequate. Microwaved food is rarely good."

"The room was so cute and clean. I've been in several "suites" at other hotels that basically had a bed and a couch in the same room. This has a little living room and the bedroom is separate. Everything was clean and it smelled clean when I walked in. They have designated parking in front of your door, which is great because you don't have to search for a parking spot and not end up far from your room. There are no amenities at this hotel or food. However, you know this information when you researched the hotel. It is perfect for a family to come and stay and spend their day out and about exploring the area. Even for multiple nights. We will stay here again if we decide to have a close getaway."

"Carol was amazing. Made coming in at night something to look forward to! Fun, helpful and a real asset to the hotel. Look forward to seeing he again."

"Great location. Nice, clean, well kept hotel with restaurant on site."