Appleshaw Hotels

"Shelley was the most helpful! "

"Staff here are wonderful, it’s incredibly clean and beautifully decorated. Unfortunately the bed was so uncomfortable I didn’t sleep other than this everything was great. Food well presented and tasted soo good. "

"Upon arriving last night I got given a room key and as I opened the door someone already had all their stuff on the bed and the lights were on. Had to go back to the front desk in which all he could say is ‘shouldn’t be’ no apology to me. Nothing. I then got a new room key and was told to put my REG plate into the system. Which I did. Was not told to pay for parking. I then checked at the front desk again this morning I didn’t have to pay as I didn’t get asked to and she told me ‘no you should be fine’…I called the parking/camera company today and they said if I hadn’t have paid when leaving after being persistent with the girl at the desk I would have got a fine."

"Good: breakfast, breakfast staff, location in town centre. Bad: check-in staff, bedrooms in terrible condition (cracked tiles, peeling paint, exposed pipes in bedroom floor)"

"Manager needs to be changed."

"Receptionist on arrival was very friendly & helpful. The room was just what was needed, clean with a large comfortable bed. Bathroom had a large walk in shower. Hotel was very quiet at night & we slept well. We didn’t use the bar or restaurant so can’t comment. Excellent location & the car parking was very useful. A pleasant stay & would return. "

"The hotel was nice but the rooms weren’t sound proof so we could j"

"First time staying in The Merchant and although the single bed room was a bit of a hike from reception it was clean and comfortable Staff were very welcoming especially at breakfast which was an excellent buffet"

"The internet was fast, but one had to keep sighing in after a few hours. Room was comfortable, too hot. Unable to turn off radiator."