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Serendipity Boutique Hotel

4.0 star property
Travelers find relaxation and convenience at this charming retreat, with a rooftop terrace offering stunning views and a pampering spa.

Choose dates to view prices

Located near La Merced Church, Serendipity Boutique Hotel offers a peaceful escape with a rooftop terrace and garden. Guests love the on-site spa, dry cleaning services, and free self parking. Previous visitors consistently praise this delightful property.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Is Serendipity Boutique Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Serendipity Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Serendipity Boutique Hotel?

Check-out is at 1 PM.

Does Serendipity Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Serendipity Boutique Hotel located?

Located in Historic Center, this spa bed & breakfast is within a 5-minute walk of La Merced Church and Las Capuchinas Convent. Central Park and Antigua Guatemala Cathedral are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 57 out of 63 reviews
Rating 8 - Good. 4 out of 63 reviews
Rating 6 - Okay. 1 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

Reviews

Verified

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradável

Pequeno hotel bem localizado, funcionando numa casa de arquitetura típica de Antigua decorada com charme e conforto. O atendimento é ótimo
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切な対応でとても居心地が良かったです。但し、アンティグア全体で、日が暮れると一気にひとけがなるなるので、出歩かないほうが良いです。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evelyn was great at reception. She guided me throughout Antigua and arranged a great driver to Atitlan. The ladies make beautiful breakfasts. The room was beautiful and clean. The know me as Vivien there! Thank you all!
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

concerned

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am surprise how did property gets high ratings.The owner seems to not care for guests and instead manages this place poorly. All staff members seemed to be worried and concerned about losing their job and provide the minimum amenities to guest. We checked in at 3pm and spent few hours in the room trying to rest fron our trip. However, the drapes have no blackout and the doors were poory frabicated locally allowing all sound to travel inside the room. Good luck trying to rest or to sleep after 6am. We went out for dinner and when we got back all lights were off in a ridiculous effort to save energy, creating a hazard for guest. I understand climate change and trying to conserve energy, but this is ridiculous. The worst was yet to happen. A guest had a giant dog - regardless that NO PETS ARE ALLOWED is stated on Expedia. My wife is allergic to dogs and got extremely sick. When i contact the owner, she refuse to provide a refund and i had ro contact Expedia to cancel my second night. PLEASE NOTE THAT I PAID $150 A NIGHT FOR WHAT WAS SUPPOSED TO BE A SUITE. Please do yourself a favor and stay away from this property.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

CarlosRojas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de los mejores lugares en los que me he hospedado. La atencion personalizada, la nitidez de las habitaciones, el personal de limpieza y el desayuno. Volveria a quedarme mil veces. Lugar muy romantico.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable lugar y un personal excelente!
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel.

Great hotel in the centre. We had a suite which was beautiful. Staff were lovely and breakfast was great! Very clean and comfortable.
Entry to hotel
Outside our suite having breakfast
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, great jacuzzi on the roof deck. Great breakfast too.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente beautiful place. It rocks. Giives a sense of the home away from home. Cozy. Romantic.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exceptional stay

This place is so amazing! The customer service was exceptional! We thoroughly enjoyed our stay in Antigua. The space is central to all touristy sites but on a quiet and serene block.
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Ilissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, new very clean, very stylish and aesthetically pleasing. Staff is wonderful, extremely helpful with suggestions of things to do and restaurants. Eager to make reservations and bookings. Excellent breakfast.
Stayed 5 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop views were beautiful. Breakfast was tasty.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel en todos los aspectos. Super recomendado y excelente ubicacion.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Charming place with friendly staff. We loved the breakfast and location of the hotel. Especially liked the gorgeous view from the roof garden.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice botique hotel in great location

Great experience. The jacuzzi on the rooftop is spectacular!
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Mrs.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel, close to everything! The staff was very friendly.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is very cozy, beautifully decorated, and the rooms are very comfortable.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities, room comfort
Todo estuvo muy bien
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realizamos un viaje en pareja con mi esposa, lindo lugar, amable atención, definitivo volveremos
Stayed 1 night in Aug 2018
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Un hotel lindo y tranquilo, personal amable
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anestesia de relax

Chico, acogedor, limpio, servicial, centrico, original, buen desayuno
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Antigua, charming, confortable and cute!

This was an amazing experience. The host is amazing, she is very welcoming. The rooms and décor of this place is very comfortable, clean and charming. I loved it!
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel

We were celebrating an anniversary and the staff had strewn rose petals in the room to greet us upon our arrival, very thoughtful! The manager/owner was very accomodating and the staff was nice as well. A great place to hang out and relax with a book as well as being close to the main square of Antigua. Good view of the surrounding mountains from the roof.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property located strategically near all the nice corners of the city. The room was excellent for a couple, romantic ambiance with a view to a yard with a fountain.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

Love the attention to detail at this boutique hotel. Very friendly staff. Hotel in perfect location for exploring Antigua.