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El Carmen Suites

4.5 star property
Luxury hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for El Carmen Suites

Lobby
Garden
Outdoor dining
Dining
1 bedroom, down comforters, individually decorated
In the heart of the historical district, El Carmen Suites offers an elegant retreat close to Central Park and Casa Santo Domingo Museum. Savor a free cooked-to-order breakfast, rejuvenate with spa services like facials or massages, and enjoy stunning city views from the rooftop terrace.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Standard

1 bedroom, down comforters, individually decorated

Double Room Standard

  • 24 sq m
  • Sleeps 4

View all photos for Triple Room Standard

1 bedroom, down comforters, individually decorated

Triple Room Standard

  • 44 sq m
  • Sleeps 3

View all photos for Suite With View

1 bedroom, down comforters, individually decorated

Suite With View

  • 44 sq m
  • Sleeps 4

View all photos for Double Room Standard

1 bedroom, down comforters, individually decorated

Double Room Standard

  • 22 sq m
  • Sleeps 2

View all photos for Room Superior With Internal View

1 bedroom, down comforters, individually decorated

Room Superior With Internal View

  • 24 sq m
  • Sleeps 2

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About the neighborhood

Located in Antigua Guatemala, El Carmen Suites is in the historical district. El Fotografo Gallery and Museo del Hermano Pedro are cultural highlights, and some of the area's landmarks include San Jose el Viejo Ruins and Tanque La Unión. Xtrema Bungee and Casa K'Ojom Museum of Mayan Music are also worth visiting.
Visit our Antigua Guatemala travel guideOpens in a new window
Map
9a. Calle Poniente #17, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 8 min walk - 0.7 km
  • Antigua Guatemala Cathedral - 10 min walk - 0.8 km
  • Antigua Market - 13 min walk - 1.1 km
  • Santa Catalina Arch - 13 min walk - 1.1 km
  • Casa Santo Domingo Museum - 16 min walk - 1.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 73 min drive

Restaurants

  • ‪Hector’s Bistro - ‬8 min walk
  • ‪Rainbow Cafe - ‬8 min walk
  • ‪San Martín - ‬6 min walk
  • ‪Artista De Cafe - ‬2 min walk
  • ‪Pappy's BBQ - ‬7 min walk

About this property

El Carmen Suites

Luxury hotel near Central Park
Close to Antigua Guatemala Cathedral and Casa Santo Domingo Museum, El Carmen Suites provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a facial, a body treatment, or a massage at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a restaurant.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and concierge services
  • A 24-hour front desk, a vending machine, and a front-desk safe
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as free WiFi and room service.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:30 PM
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 1 2024 to September 4 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Suites pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at El Carmen Suites?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at El Carmen Suites?

Check-out is at noon.

Does El Carmen Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Suites located?

Situated in the historical district, this luxury hotel is within a 10-minute walk of San Jose el Viejo Ruins, Central Park, and Antigua Guatemala Cathedral. El Fotografo Gallery and Museo del Hermano Pedro are also within 10 minutes.

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El Carmen Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 129 out of 255 reviews
Rating 8 - Good. 68 out of 255 reviews
Rating 6 - Okay. 35 out of 255 reviews
Rating 4 - Poor. 15 out of 255 reviews
Rating 2 - Terrible. 8 out of 255 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Limberth Arce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, nice location, great breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent location and amazing breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kunayaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful & quiet property, breakfast was included & delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Amenities
Great hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Sep 2024

10/10 Excellent

Knyja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 loved this hotel must stay when I come back
Stayed 9 nights in Jun 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facilities. Enjoyed my stay there. It was nice because it’s walking distance from Antigua Central Park.
Stayed 4 nights in Oct 2024

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable place to stay, nice staff, 10/10
Stayed 6 nights in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great and smooth. Staff was very pleasant and friendly, attentive to guests. Would stay here again. Definitely recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to visit in Antigua. Easy check in and check out. Close to and walkable to the center of town.
Stayed 3 nights in Aug 2024

10/10 Excellent

blanca

Excelent place.
Stayed 1 night in Jan 2024

10/10 Excellent

Kasey

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and accommodation
Stayed 2 nights in Apr 2024

8/10 Good

rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area accesible walkable friendly staff. Good food
Stayed 1 night in Jun 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy Suites, Delicious Breakfast and Safe Environment! 10/10 Recommend
Stayed 1 night in Oct 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities
Walkable distance from the main park of the city. Parking is included which is a plus.
Stayed 1 night in Sep 2024

8/10 Good

Kim

Beautiful view of the volcanoes at breakfast!
Stayed 1 night in Feb 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property, friendly and helpful faces all around
Stayed 1 night in Mar 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in love with the hotel and the staff too
Stayed 4 nights in May 2024

8/10 Good

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast food is delicious with many options.
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place
Stayed 5 nights in Apr 2024

10/10 Excellent

Anait

Liked: Property conditions & facilities, room comfort
It was a great stay, near the city center. Stuff was friendly and the room was clean.
Stayed 6 nights in Jan 2024

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very lovely, you may see a lot from the top roof, they keep the room very clean and the staff is very kind
Stayed 7 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right location, quite place, nice views, comfortable bed

8/10 Good

Susana

Liked: Cleanliness, property conditions & facilities
Great property and amazing service
Stayed 2 nights in Feb 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal very friendly and helping with directions very clean safe food delicious
Stayed 2 nights in Feb 2024