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"Good location - within 15 min walk to most attractions and good restaurants/bars, modern/renovated interior, nice spacious lobby, very nice rooftop lounging area with pool, friendly staff- rated 4-stars due to dated exterior, high tub height / falling risk, very high toilet height, confusing thermostat control"

"This is a hostel, not a hotel but was sold as a hotel. The rooms are tiny with no furniture except beds, no table, no luggage rack, sink in the hallway. Not more than one star. "

"We are requesting a refund of the booking. I have raised concerns and addressed the issues to the hotel staff in private but they insisted that the refund request must be made via Expedia. I am attaching the photos of some of the bad stuff we saw in the rooms last night when we checked in. I wanted to tell them in private so other customers won’t hear about it. These must never happen in a hotel like holiday inns which otherwise usually have good reputation especially the spits on the tiles in the bathroom, which is a major health risk and safety concern, the dirts and red sauce on the wooden food plate, the dirty utensils, and the untidy room with curtain on the floor, disconnected phone cable and the messy chair plus trash on the hotel rooms we were in and the very poor quality of breakfast offered which did not have any Halal option at all! I felt disappointed but I hope you appreciate how it feels for us after we paid a large amount of money for a single night booking. We therefore request a full refund of the money we paid since it did not meet the lowest expectations of us at all. The images are attached. Kind regards Mr Schwann Radha"

"Staff were very helpful and extremely nice"

"Very convenient location, modern and clean. All round excellent hotel which feels special without losing it’s character."

"Big and only 3 lifts??? Totally average and breakfast is chaotic. Pool area is so small and gets busy quick"

"Amazing hotel! Staff very friendly , stunning little boutique hotel in Marbella! Very up to date. Only downfall no heated pool especially for the colder months. Food was great! Thanks for an amazing stay! "

"Room was clean "

"Overall, amazing experience "