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Homewood Suites by Hilton Albany Crossgates Mall, NY

3.0 star property
Shoppers appreciate the convenience of staying steps from Crossgates Mall while unwinding in a comfortable retreat with an indoor pool and basketball court

Choose dates to view prices

Homewood Suites by Hilton Albany Crossgates Mall NY, beside Crossgates Mall, offers travelers complimentary breakfast and a lobby fireplace. Guests can enjoy the basketball court, indoor pool, high-speed WiFi, and gym to maintain fitness routines.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is P10,566
P12,098 total
includes taxes & fees
May 28 - May 29

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 21 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Homewood Suites by Hilton Albany Crossgates Mall, NY?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Albany Crossgates Mall, NY on May 28, 2026 start from P10,566, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Albany Crossgates Mall, NY pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Check-out is at noon.

Where is Homewood Suites by Hilton Albany Crossgates Mall, NY located?

Situated in Albany, this hotel is within 2 mi (3 km) of Crossgates Mall, Bob Ford Field at Tom & Mary Casey Stadium, and Broadview Center. Albany NanoTech Complex and University at Albany are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 300 out of 473 reviews
Rating 8 - Good. 93 out of 473 reviews
Rating 6 - Okay. 35 out of 473 reviews
Rating 4 - Poor. 25 out of 473 reviews
Rating 2 - Terrible. 20 out of 473 reviews

Reviews

Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was great! Great breakfast options
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful stay. breakfast was even included which was wonderful suite clean and spacious many things to do and the Crossgate Mall right across from Hotel. Hotel has games for kids & Adults. Pool table Indoor pool, indoor gym, 2 breakfast areas, staff nice and friendly pets are allowed at a fee of course. We had a lovely time
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yetunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options are awesome, good customer servise, gym and swimming pool area are very neat and welcoming. We enjoyed our stay in the suite rooom. It's like home away from home, I definitely will come back. Highly recommended 👌
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sandeep

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, very courteous staff. Close to shopping,close to highways. Breakfast was fresh and dining area was spotless
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was clean. Breakfast was very good.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, up to date and no odors. The staff at the front desk during check in and out was very courteous and respectful. The breakfast selection was good however the temperature of the breakfast sausage could be a little more warmed up and be cook a little bit more.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kinshasa

Liked: Cleanliness, amenities, property conditions & facilities
The check in was great and the staff was friendly. The room was clean and comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was great. The hotel room was excellent.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very clean , quite and spaced
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping and Kitchen staff were amazing
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our staff from our spacious & clean room to the excellent amenities and walk ability to restaurants and shopping!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly staff, spacious and comfortable room.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big area but people still have trouble finding the way in when driving. Beautiful inner sitting area and comfy by the faux fireplace. 2 area to eat, one upscale and one casual. Nice, friendly staff at the front desk.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our needs. Free laundry was an amazing amenity.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay when you’re visiting family!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

I felt the place was amazing it was clean and convenient plus comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel… super clean
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Nice hotel. Close to shopping and colleges
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Quadasia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the staff were friendly and they gift you something at check in..
Stayed 10 nights in Jul 2024
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the highway and mall.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Crossgates is right behind us and the University is just a few minutes away. Great price for a spacious suite. Gave me and my son room to have our own space. Nice front desk staff and great free breakfast. If he chooses SUNY Albany, this will be our go to hotel!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Ledina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice room. Staff service is great
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Beds are very comfortable and everything was very clean.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was very clean and spacious for all of us there. Also the staff was very friendly.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I got for my family of 6 was perfect
Stayed 1 night in Aug 2024