Western Piedmont 4 Stars Hotels

"We live in town but wanted to be closer to uncc for graduation, have a relaxing dinner and get a good nights sleep, we ended up with the wrong room, a king instead of two beds, our hvac was so loud we could not sleep. Our phone in the room didn’t work, so we could not call down for room service or anything else for that matter, which I thought felt unsafe, when I called from my cell phone I would get transferred and then disconnected, finally i wentt down to place the order, an hour or so later I had to go back down and check on it, 20 more minutes it showed up. It was two chicken ceasar salads, when my daughter showered the hot water was scalding hot that she could not shower properly and neither could I, I let the front desk know and nothing happened. The relaxing night before graduation was a mess and of course no refund for anything.. definitely would not recommend"

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"Check in was supposed to be available by 4 pm. We arrived at 630 pm and they said the room wasn’t"