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Sheraton Charlotte Hotel

4.0 star property
Travelers can enjoy American cuisine at two on-site restaurants, sip drinks at the bar, or relax by the pools at this centrally located Charlotte hotel.

Choose dates to view prices

Located in downtown Charlotte, the Sheraton Charlotte Hotel has two restaurants serving all meals. Guests love the attentive staff and made-to-order breakfast. The property features a rooftop terrace, indoor pool, and an on-site coffee shop for quick refreshments.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is P7,684
P8,856 total
includes taxes & fees
Jan 19 - Jan 20

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(122 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(106 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

View from room

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Pet friendly
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P8,882 total
includes taxes & fees
Jan 19 - Jan 20
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About the neighborhood

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Charlotte Convention Center - 10 min walk - 0.9 km
  • Queen City Quarter - 11 min walk - 1.0 km
  • Spectrum Center - 12 min walk - 1.0 km
  • Bank of America Stadium - 20 min walk - 1.7 km

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬5 min walk
  • ‪Dilworth Neighborhood Grille - ‬8 min walk
  • ‪Fahrenheit - ‬10 min walk
  • ‪Tiff's Treats - ‬7 min walk

About this property

Sheraton Charlotte Hotel

Upscale hotel remodeled in 2025 and located near Charlotte Convention Center
Located close to Spectrum Center and Bank of America Stadium, Sheraton Charlotte Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and smoke-free premises
  • Wedding services, outdoor furniture, and a TV in the lobby
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 305 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with premium channels
  • LED light bulbs, mini fridges, and free infant beds

Similar properties

View from property
Le Meridien Charlotte
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,027 reviews
The price is P7,507
P8,651 total
includes taxes & fees
Jan 19 - Jan 20
Le Meridien Charlotte

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Lights Rooftop
  • Craft City Sports Pub
  • Social Bar & Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (66,737 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - June 2025
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May 29 to September 06
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of Jan 7, 2026, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on Jan 19, 2026 start from P 7,683.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Charlotte Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.

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Reviews

Sheraton Charlotte Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 950 out of 1533 reviews
Rating 8 - Good. 252 out of 1533 reviews
Rating 6 - Okay. 155 out of 1533 reviews
Rating 4 - Poor. 92 out of 1533 reviews
Rating 2 - Terrible. 84 out of 1533 reviews

Reviews

8/10 Good

Quintilla

Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, establishment was clean and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

Nima

Clean room, good staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very accommodating
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. A tad bit out of downtown but that's not a bad thing. Clean room and staff was attentive to everything.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities
Great customer service, love the roof top with drinks and good food. Room was clean and spacious. Breakfast buffet including was very nice. Staff were very sweet. The gated parking lot was nice. I would recommend this hotel near Spectrum Center. I would stay again.
Roof top very nice and beautiful scenery
Stayed 1 night in Dec 2025

10/10 Excellent

Gene

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice skyline view, good service. Building is a bit dated. Nice lobby n bar.
Stayed 1 night in Dec 2025

10/10 Excellent

Odell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people
Stayed 1 night in Dec 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff! Great location! For a game. Go Seahawks!
Stayed 3 nights in Dec 2025

8/10 Good

Dshonne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable beds.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lonzia

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Can’t wait to stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff, room was excellent. Great breakfast also. Will always stay at the Sheraton Charlotte when visiting Charlotte, NC Once again, staff was suberb and the room !!
Stayed 1 night in Nov 2025

10/10 Excellent

Fungalei

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. I have a late flight and they were helpful with check out time. Flight is at 8pm 12/26/25 checked out late as well, 6pm. & yes I will come back to this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful hotel in a great location
Stayed 1 night in Oct 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, property conditions & facilities
All great
Stayed 1 night in Dec 2025

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
Breakfast was great, property was spotless and the staff were so polite. I’ll definitely be back
Stayed 2 nights in Nov 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with this hotel! Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Rainer J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last night for my BF birthday and everything was amazing!!! Very nice hotel and the staff was beyond extraordinary ❤️ we will be back and I will recommend to everyone!
Stayed 1 night in Oct 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Jul 2025

2/10 Terrible

Jade

Disliked: Cleanliness, amenities
.
Stayed 2 nights in Dec 2025

8/10 Good

Edward

Liked: Cleanliness
Yes
Stayed 2 nights in Dec 2025

4/10 Poor

Dimitri

Liked: Cleanliness
Disliked: Property conditions & facilities
Scalding hot water in the shower only, air conditioning making startlingly loud clanging sounds every 20 minutes or so.
Stayed 1 night in Jan 2026

10/10 Excellent

Londy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Oct 2025

10/10 Excellent

Divonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing, definitely gonna rebook in the near future.
Stayed 1 night in Oct 2025