South Coast 4 Stars Hotels

"Vastly overpriced and understaffed for what it is. Reminded me of a 1970's idea of what a reasonable hotel was. Positives: the staff are great but not enough of them. If they're on minimum wage it's criminal, they were so busy and deserve a LOT more. Negatives: Executive room, really? Separate toilet and bathroom with 1970's rendering on the walls. The TV is one step up from Cathode ray tubes, no casting here! Air con? Nope, you get a fan, in any colour as long as its white! Restaurant, apparently opens at 6pm but no-one there til 6.45. Gave up and went to the local Italian. Breakfast, nearly £20 per person and one, yes 1 Coffee machine for a restaurant that looks like it accommodates 100+. We waited nearly 15 minutes for Coffee by which time our breakfast was cold. The hotels one and only redeeming feature is it proximity to the docks. That's it. And at £260 per night per room you know it's a scam. Avoid, stay further out of town and use the short stay car parks by the docks."

"Our room was quite small and so was the ensuite. The bed was very high up! It was comfortable enough, but there was only one pillow per person. Towels in ensuite quite thin. Really lovely and quiet, even though we kept our window open. Breakfast was okay, not much choice for vegetarians. Location of hotel is great. Walk down passed the hotel car park and you are on the path overlooking the sea in minutes. The Durley Dean is a beautiful building. The inside is reminiscent of traditional hotels of day's gone by. All perfectly adequate for a holiday by the sea."

"Convenient to walking around area and close to cruise terminal."

"We thoroughly enjoyed our stay at The Grand Hotel. Will definitely return. The staff in all areas were great from check in to bar/restaurant. One area I do feel could be looked at is breakfast. As we were travelling with our 2 small dogs we sit in a separate area from where breakfast is served. This is perfectly understandable however, it’s quite the trek from the breakfast room to where pet owners sit. If you can get a tray to help carry your Coffee/Juice/Toast etc you need to be travelling with someone so they can sit with your pet while you go to the breakfast room. Plus you are walking through a very busy reception area. A suggestion would be that those guests travelling with pets could receive table service in order to avoid the many challenges we encountered at breakfast."

"excellent"

"Return visit. The view is amazing, the staff are great, the bar is cool. The TV had been updated with Netflix. Best hotel in Bournemouth in that price range, in most part due to the constant level of maintenance and peacefulness. Only a short stroll to the pier and shops, by the road or along the top of the beach! Gorgeous."

"Breakfast was very good, it should be for £18 ! But iguess is the going rate. We had a sea view balcony room, i felt there should be a fridge and a few more useful bits in the bathroom. No water or Internet unless you join the meropol club. Staff were very helpful and friendly, can't fault them. "

"Great position on the sea front. Clean and comfy rooms. Helpful reception staff. Great breakfast. Ample but tight parking spaces, got an XC90 in though. We are returning customers 😊"

"Fresh breakfast provided. Very helpful staff "