Kutuh Kelod 4 Stars Hotels

"Clean room, helpful friendly staff, great rooftop pool and bar."

"At check-in we were given a room with a temperature of 24.5C… so so hot that it was impossible to stay in it. They sent maintenance who had to replace a filter. They transferred us to a suite in the main level with a very strong mold smell; my husband said it smelled like sewage inside the room. After this, they finally found a room that had running AC without a smell. The mold stains were visible in the hallway ceiling and walls which was quite alarming. We saw a staff trying to disguise them with a coat of paint. There was no AC in the common shared areas of the hotel; it was very hot and humid. The facilities maintenance was a total disappointment, but the staff was very nice and professional. "

"My husband and I loved our room. It was clean and reasonably sized. The shower was very large and fully enclosed hence no water all over the floor when you’ve finished, which is usually the case in a lot of Bali hotels! So nice to step out onto a dry floor! The breakfast was yummy, lots of choice and fresh, well presented food! Staff were so polite and friendly and very accommodating! Air conditioning worked well! The pool is well maintained and very relaxing. Located in a good area, close to lots of shops and amenities. Very close to airport. Saves long journeys to and from the airport. Our only complaint was it’s located next door to a large church. We could hear a mixture of singing & voices talking which was extremely loud due to being broadcast over a loud speaker! This happened the day we arrived and went on for about 4-5 hours non stop and on the Thursday before Easter it went from lunchtime till 11.45 pm, approx 12 hours!! It’s not the hotels fault but unfortunately it was hard to escape it. We closed our doors to the balcony but we could still hear it. We would stay there again but not on Sundays or whenever there are religious sermons happening! "