East Side 4 Stars Hotels

"What a beautiful hotel in an excellent location! Lots of perks from the Expedia booking too - some of the NYC taxes were already paid and we got $15/day to spend in the market that serves Starbucks. Lovely and accommodating staff. Comfy bed and soft towels. I didn't want to leave!"

"I was disappointed for what spent for the two-level duplex. I was excited to have a city view which was stated in the room description. On the 28 floor where I was, the view was largely. obstructed. This hotel is getting old and it shows. The staff was courteous but the stay was underwhelming for over a $1K for 2 nights. It wasn’t worth it. :("

"I felt like I was at home the 27th floor was amazing!!!!!"

"The staff was kind and the rooms were clean."

"I travel a lot and stay in a range of hotels. Freehand is overpriced and over rated. Staff were pretty cold and unfriendly, aside from the guys who help with the bags. No complimentary tea or coffee, just overpriced weak rubbish from the in house cafe. Rooms are dated, which is allegedly part of the charm, but pretty unclean as others have said. Doesn’t feel like a boutique/design forward experience, wish I’d stayed somewhere else. Gym was poorly equipped. Location is great, but that’s about the only good part. Horrible experience "

"The location was great for our family stay. The neighborhood boasted lots of convenient amenities as well as food/ coffee options. Close to public transportation and centrally located."

"I had eaten dinner at the pub several times in the past but never stayed at the hotel. What a very pleasant experience. The room and bathroom was a perfect size and very clean and comfortable. I was one guest. I would stay again."

"I was quite surprised because the room looked very different from the photos. When I checked in, some towels had visible stains, and I found about five different types of hair on the bedsheets, which was very upsetting. Also, I understand it was a Friday night, but the soundproofing was non-existent. I had to deal with loud music from downstairs until past 2 AM. While the location is great, I’d recommend spending a bit more to stay at a well-known hotel chain instead. Definitely not worth the price.""

"The bathroom was dirty and we weren’t able to adjust the temperature and so we had to leave at 1am because it was unbearably hot. I would not recommend this hotel and will be seeking a refund. "