Durham Heritage Coast 4 Stars Hotels

"Great location for the bars and restaurants along the Quayside."

"Enjoyed stay. Room lovely, staff all very friendly and went above and beyond what was needed. Will definitely be back"

"I came by train. A short taxi ride from the train station. So that worked well."

"Negatives: Very dated and unclean room. Split drink all down the side of the bed which hadn’t been cleaned and bottle/food under the bed. Was also a noise buzzing constantly all evening, I had to turn the air conditioning on to drown it out. Queen size bed in room was very uncomfortable. Very bad nights sleep. Positives - Very friendly helpful staff in reception and the bar area. Restaurant/bar decor wonderful. Breakfast was very nice, enjoyed the omelette option. Pool temp warm. "

"Lovely hotel. Well placed in city. Good parking and great views over the river. Great friendly staff "

"Excellant location. Very clean & staff helpful & friendly "

"Only a 10 min walk from the train station. Easy to find. Good sized rooms and clean. Bed a bit small, soft and sunk to the middle but fine for one night. Great breakfast."

"Clean Friendly Helpful Welcoming "

"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."