Central America 4 Stars Hotels

"Love it "

"The customer service on this property was excellent! That responded very quickly to basic request. Most definitely will visit again."

"always stay here very convenient "

"The one issue I had with this property was Expedia's promises vs the resort. Despite my making arrangements in advance, there was no ride waiting at the airport and the hotel blame Expedia Expedia blame the hotel. Several other issues like Expedia promising resort credits but there were no resort credits, and Expedia promising services getting us back to the airport, no such service was provided. Numerous phone calls to Expedia before leaving during flight once arriving, and they wash their hands of it as soon as they take your money despite promises made by Expedia, then blaming the hotel for not delivering. Expedia you took my money you need to take responsibility for problem-solving. "

"Everything was great. People renting water sports by the pool could be friendlier. "

"Location great but outdoor pool isn’t heated "

"The exception was the front desk reception staff. Staff member Christofer was apparently in an accident. He could barely move due to pain, would not speak, and offered no information on our reservation. His associate was falling asleep and did not assist. "

"Nice place "