Waterbury 3 Stars Hotels

"The food was absolutely delicious!! However, some of the staff were rude, inconsiderate, and frankly didn’t seem to want to “deal with us.” On a positive note, one of the bartenders and receptionist were delightful to talk with and were patient, and respectful. Along with this, the cleanliness of the room was simply okay. There were stains on the bedding, no liners in the trash cans, and the floor had salt and stains marks on it as well. And when we tried to ask for housekeeping to clean it while we were away, we came back to a room in the same condition as we left it unfortunately. Overall, a pretty decent experience, but 4 stars because the staff members that were out of this world brought the experience up from 2 stars. "

"Everything was great. We love this hotel "

"The first room/first night the heater was stuck. It kept getting hotter and hotter and we couldn’t turn it off. Called the front desk and the only solution was to move rooms but it was 3ish in the morning. I finally googled how to turn it off manually and took off the front of the heater to find the switch. The second night/second room the sink was clogged and you couldn’t move the stopper. The staff was nice but the hotel itself could use some work."

"Stay was very good. The room was very clean The hotel is conveniently located. The only request would be to have a mild coffee choice in addition to the bold version that is available. "

"The rooms are comfortable and have everything you need. The breakfast goes till 11:00, something I really appreciate, and the breakfast room is comfortable yet elegant. The carpeting in the hallways is getting a little tired, but it's clean."

"The TV didn't work, the wifi was in and out, property basic upkeep was deficient including plugs, lighting fixtures pulling from wall. The shouwer handle also pulled out from the fixture which a simple tightening of a set screw would have solved."

"Couch bed lacked sheets and pillows. It is ridiculous that I had to ask for them in first place. The two ladies at front desk took care of it for me though. Beds were hard and not comfortable at all…..sleep like crap"

"The pool was great!"