Bournemouth 3 Stars Hotels

"Breakfast was ok,but we didn't get the full breakfast (no jam)..."

"The lady working on reception and in the breakfast room. Was outstanding."

"Not a good stay. Arrived and waited to check in with some other customers at the reception, while 3 members of staff chatted bwtween them ignoring us for nearly 5mins. The eventually started to greet the guests. We stayed in a family room on thw first floor. Hotel is very tired and run down. Had rotting drain smell in areas. First room had hair and dirt on the floor of bathroom and towels with blood stains. Reported this to staff who reluctantly gave us new towels. Then found no shower gel in bathroom and dirty carpet in bedroom. Complained again after first night. Got offered a new room for seccond nite. Told to go havw breakfast and come back later to get new key and move room. Used pool and leisure changing rooms. Which were filthy. Got to hotel only to be spoken to with raised voice about failing to change room first thing this morning as we had gone out as they advised. After an arguement got new room. In new room there was no bin, no shower gel, musty smell, dirty carpet. Reported to reception who wrote it in housekeeping book. No action taken to resolve. Complained in morning as needed to shower. Waited 45 mins for someone to get shower gel. Will never stop here again!"

"Had to use caltons facilities only room was in east cliff and the parking there is shocking way over priced i payed over £30 for the night."

"Lovely if you like to mix with illegal immigrants when you leave the front door. Other than that very dated, bathroom "

"Dissapointing there is no fried eggs at breakfast."