Santa Cruz hotel rooms a the Shangri-La Hotels and Resorts

"I stayed at the hotel, solo, for about a week. The building itself, and staff are great! Had everything I needed, rooftop lounge has a beautiful view, and laundry service was so convenient. The area around the property can get really busy, and in the evening the area gets a little risque. Not dangerous at all, just risque. I would stay here again, easily!"

"Clean and friendly and safe"

"Enjoyed our stay"

"My like it very much because of all Casino around the hotel "

"Nice"

"The bathrooms need improvement! Sorry 😕"

"Walkable to T3"

"All good Great Position "

"This was my second, outstanding stay at the Grand. I stayed for 10 nights this trip. I was treated like royalty. Ivy at Reception gave me an upgraded room and floor — resulting in a panoramic 29th floor view. Dannah was my housekeeper and was very attentive, conscientious, and accommodating. Darius the doorman was unfailingly welcoming. I have received the best hospitality here! TEN stars! I’ll be returning again in a couple weeks and can’t wait."