Framed by Lake Zurich's shimmering waters, this downtown hotel offers an idyllic city center retreat. The Mediterranean restaurant, Castellan's, serves meals in an elegant Art Deco setting. After exploring nearby attractions, guests unwind at the stylish bar or relax on the peaceful terrace.
Located in Zürich Center, a neighborhood in Zürich, Neues Schloss Privat Hotel Zurich, Autograph Collection is near a train station and near the beach. Tonhalle Zurich and FIFA World Football Museum are cultural highlights, and some of the area's notable landmarks include Buerkliplatz and Bahnhofstrasse. Fraumuenster and Paradeplatz are two other places to visit that come recommended. Discover the area's water adventures with sailing, boat tours, and swimming nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Zürich travel guide
Stockerstrasse 17, Zürich, ZH, 8002
What's nearby
FIFA World Football Museum
5 min walk - 0.4 km
Bahnhofstrasse
5 min walk - 0.4 km
Paradeplatz
6 min walk - 0.6 km
Fraumuenster
8 min walk - 0.7 km
Tonhalle Zurich
3 min walk - 0.3 km
Getting around
Stockerstrasse Tram Stop
4 min walk
Zürich Limmatquai Station
15 min walk
Zurich Airport (ZRH)
32 min drive
Restaurants
The Lobby Lounge
2 min walk
Parkhuus
2 min walk
Starbucks
5 min walk
Bar Nocciolina
5 min walk
Chalet au Lac
6 min walk
About this property
Neues Schloss Privat Hotel Zurich, Autograph Collection
Luxury hotel near FIFA World Football Museum
Located close to Tonhalle Zurich and Buerkliplatz, Neues Schloss Privat Hotel Zurich, Autograph Collection provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a massage at Fitnesspark & Wellness Stockerhof, the onsite spa. The on-site Mediterranean cuisine restaurant, Castellan´s, offers breakfast, lunch, and dinner. In addition to conference space and a hot tub, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
Access to a nearby health club, luggage storage, and tour/ticket assistance
A 24-hour front desk, concierge services, and free newspapers
Guest reviews say good things about the overall condition
Room features
All 57 rooms feature comforts such as premium bedding and air conditioning, as well as perks like separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
Recycling and LED light bulbs
Bathrooms with designer toiletries and hair dryers
Wardrobes/closets, separate sitting areas, and mini fridges
Wheelchair-accessible parking and van parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 42 per person
A bar/lounge
A restaurant
Restaurants on site
Castellan´s
Things to do
Full-service spa
Family friendly
In-room crib
Mini-fridge
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
409 square feet of conference space
Meeting room
Outdoors
Terrace
Full-service spa
Hot tub
Massage
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
5 floors
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Built in 1930
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Free crib
Hypo-allergenic bedding
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Limited room service
Mini-fridge
Minibar
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Heating
Iron/ironing board on request
LED lighting
Mobile key entry
Recycling
Safe
Separate sitting area
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CHF 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CHF 42 per person
Valet parking fee: CHF 42 per day
Pet fee: CHF 50 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: CHF 70.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Guests under 18 years old are not allowed in the spa
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Frequently asked questions
Is Neues Schloss Privat Hotel Zurich, Autograph Collection pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Neues Schloss Privat Hotel Zurich, Autograph Collection?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Neues Schloss Privat Hotel Zurich, Autograph Collection on May 25, 2026 start from P34,101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for CHF 42 per day.
What time is check-in at Neues Schloss Privat Hotel Zurich, Autograph Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Neues Schloss Privat Hotel Zurich, Autograph Collection?
Check-out is at noon.
Where is Neues Schloss Privat Hotel Zurich, Autograph Collection located?
Located in Zürich Center, this luxury hotel is within a 10-minute walk of Tonhalle Zurich, FIFA World Football Museum, and Buerkliplatz. Bahnhofstrasse and Paradeplatz are also within 10 minutes. Stockerstrasse Tram Stop and Rentenanstalt Tram Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Neues Schloss Privat Hotel Zurich, Autograph Collection Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was pristine, new and in a very clean condition. Modern amenities and a great downtown location.
Hassan
Stayed 2 nights in Apr 2026
Verified
10/10 Excellent
Frank
May 12, 2026
A most wonderful hotel in a terrific neighborhood within walking distance of the lake. The rooms are very spacious, beautifully designed and elegantly decorated. The bed was extremely comfortable and the bathroom with walk-in shower and enough room for a stool was accommodated two sinks and plenty of good quality towels. The staff was delightful, prompt and super efficient.
Room and maid service were excellent.
Breakfast at CH 42 seems expensive .But for us it is THE Go -TO address in Zurich.
Emily Vogl
For us It is THE go -to address in Zurich
We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !
Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Ali
Stayed 1 night in Jul 2022
Verified
10/10 Excellent
JNS
Feb 9, 2026
Liked: Cleanliness, staff & service, amenities
Good morning,
I stayed at the hotel from the 25th to the 29th and would like to thank you for the excellent stay.
At check-out, a payment of CHF 105.50 was made; however, I did not receive the receipt. Could you please send it to me?
For your reference, here are the booking details:
Hotels.com itinerary: 72069838315572
Guest name: Antoine Abouhamad
Thank you in advance for your assistance.
Kind regards,
Antoine Abouhamad
Stay Away from this hotel. This is at best a 3.5-star hotel, not the 5-star listed here. There is no air conditioning to speak of, rooms were at best at 27 degrees C at night. The staff is wonderfully polite though, but would be good if they would not lie about not being able to fix the air conditioning and rooms not being ready -- when the rooms actually were ready. Overall, a poor quality hotel and no reason to stay here if you have other choices.
Verified traveler
Stayed 1 night in Aug 2025
Verified
8/10 Good
Todd
Jul 15, 2023
Liked: Cleanliness, staff & service
Good location No AC
Staff was good
Extremely disappointed that our hotel charged us extra for a suite yet had no real working air conditioning
Room would not go below 22 C
Brilliant staff
Very helpful and friendly
We had a great stay
Nazila
Stayed 7 nights in Apr 2026
Verified
6/10 Okay
Odilon
Jul 5, 2025
Liked: Staff & service
Cheiro ruim no quarto
Bom atendimento, porém o quarto tinha um cheiro horrível entranhado no tapete, velho, precisando trocar. Box minúsculo. Muito fraco para ser 5 estrelas.
Extremamente decepcionado, Na chegada o quarto não estava disponível e pedi um late checkout de 1:00 horas e apesar do hotel não estar lotado foi negado. Falta de gentileza total!!
Déja pas de service porter / voiturier etc à l’arrivée 20h, room 2 lits réserve par erreur, changement en king en downgrading de 21 â 15m2 sans récompense ni geste commercial.
Pour le service il y a mieux pas loin.
Si non, placement idéal pour tout activité.
Parking sur place(!) et excellent petit déjeuner.
Trotz des schwierigen Kontextes -Corona- wunderschöne Tage in Zürich gehabt. Das Zimmer war großzügig, für 3 Personen in Ordnung. Es hat an nichts gefehlt.
Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.
Nice stay with friendly staff, always happy to give directions or recommend restaurants. Location is great with easy access to shops and restaurants, and just a short stroll away from the lake.