Close to Bahnhofstrasse, EMA House Serviced Apartments Unterstrass provides amenities like a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Located in Zürich Center, a neighborhood in Zürich, EMA House Serviced Apartments Unterstrass is near a metro station and near a boardwalk/promenade. Travelers who have shopping on the agenda can visit Bahnhofstrasse and Lindt & Sprüngli Chocolateria. Looking to enjoy an event or a game while in town? See what's happening at Hallenstadion or Dolder Sports. Visit our Zürich travel guide
EMA House Serviced Apartments Unterstrass provides amenities like a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
Self parking (surcharge), smoke-free premises, and outdoor furniture
4 meeting rooms, luggage storage, and concierge services
A front-desk safe, an elevator, and tour/ticket assistance
Guest reviews give top marks for the helpful staff
Room features
All guestrooms at EMA House Serviced Apartments Unterstrass include perks such as laptop-friendly workspaces and separate sitting areas, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
Showers, hair dryers, and toilet paper
43-inch LED TVs with cable channels
Wardrobes/closets, separate sitting areas, and separate dining areas
Self parking on site (CHF 28 per night; includes in/out privileges)
Kitchenette
Cleaning supplies
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Full-sized refrigerator/freezer
Microwave
Paper towels
Stovetop
Toaster
Dining
Dining table
Bedrooms
Bedsheets provided
Rollaway/extra bed: CHF 30 per night
Bathroom
Hair dryer
Shower
Toilet paper
Towels provided
Living spaces
Dining table
Separate dining area
Separate sitting area
Entertainment
43-inch LED TV with cable channels
Outdoor areas
Fully-fenced
Outdoor furniture
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Washing machine
Work spaces
4 meeting rooms
Laptop workspace
Comfort
Heating
Pets
No pets or service animals
Suitability/Accessibility
Elevator (28 inch wide door)
Smoking not allowed
Services and conveniences
Concierge services
Electrical adapters
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Multilingual staff
Safe
Safe at front desk
Tour and ticket assistance
Weekly housekeeping
Location highlights
In a business district
In the city center
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near a zoo
Near the boardwalk/promenade
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
General
10 units
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: CHF 30 for check-in between 9:00 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Nordstrasse 1, 8006 Zürich]
Guests will receive an email within 7 days before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 30.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Self parking fee: CHF 28 per night (in/out privileges)
Nearby parking fee: CHF 28 per night(656 ft away; open 24 hours)
Late check-in fee: CHF 30 for check-in between 9:00 PM and midnight
Rollaway bed fee: CHF 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is EMA House Serviced Apartments Unterstrass pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for CHF 28 per night.
What time is check-in at EMA House Serviced Apartments Unterstrass?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available from 9:00 PM–
midnight for a fee of CHF 30.
What time is check-out at EMA House Serviced Apartments Unterstrass?
Check-out is at 11:00 AM.
Where is EMA House Serviced Apartments Unterstrass located?
Located in Zürich Center, this apartment building is within 1 mi (2 km) of Flussbad Oberer Letten and Bahnhofstrasse. Rigiblick Funicular and Swiss National Museum are also within 15 minutes. Beckenhof Tram Stop and Ottikerstrasse Tram Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
EMA House Serviced Apartments Unterstrass Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything what they advertise are true. Tha apartment is clean and the staff are very nice and polite. The hotel is just only a 10 min tram ride from the zurich main train station. I will definitely stay here again if ever i will go back to zurich.
This place is everything we needed from a hotel:
1. Comfortable, proper beds (not sofabeds) for the 4 of us
2. Kitchen that is well appointed
3. Washing machine
4. Proximity to the old Town
We could not have done better in Zurich, I believe.
Stayed 3 nights in Jul 2026
Verified review
10/10 Excellent
maria
Dec 8, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location I will definitely stay here again!
Good location, not far from the main train station, but lovely and quiet area. The staff were all fantastic and the amenities great. The apartment was spacious, clean and with good security.
There were good links via tram and bus and a great Italian just a short walk away. About 15mins up the hill was a nice local centre with cafes and a small supermarket.
Stayed 4 nights in May 2026
Verified review
10/10 Excellent
Bao Ngoc
Oct 10, 2025
Liked: Cleanliness, property conditions & facilities, communication
Very clean room, friendly staff, shops nearby, very convenient….
This was my 2nd time at Ema House Service Apartments and it was as good as last time. Very smooth check in and staff were very helpful and friendly. They explained how all the equipment worked and all the equipment worked ad expected. Nothing to complain about. Plus, I love the location. Very peaceful and yet relatively close to city center. Will stay again without hesitation.
This place was beautiful. Close to the main train station and wasn't get to the old town. We had a slight mix up with check in as they told us to meet at the apartment. We waited there and one of the other people staying there told us where the main office was. Luckily it was only a few minute walk. Other than that everything about it was great and we would absolutely recommend anyone staying there. Beautiful apartment. 2 bathrooms. It was a pleasure to come back from a long day of exploring.
The spacious apartment was outstanding. Located on a quiet residential street, the small apartment building blended in perfectly with its surroundings. The furniture was well appointed, making you feel at home. It is well located, a 10-minute walk to the train station, and another 5 minutes, you are in Altstadt. The River Rhein is visible as you walk toward the station. A perfect stay.
Stayed 4 nights in May 2026
Verified review
10/10 Excellent
Catherine
Oct 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful apartment in a lovely building. Even better than the photos and very helpful and friendly staff.
Stayed 3 nights in Oct 2025
Verified review
10/10 Excellent
Telman
May 16, 2025
Liked: Cleanliness, property conditions & facilities, communication
Good location, nice apartments
Stayed 6 nights in May 2025
Verified review
10/10 Excellent
Saima
May 29, 2024
Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
It was an excellent property and the staff was friendly and prompt in replying to any concerns!!
Definitely would stay again!!
Stayed 4 nights in May 2024
Verified review
10/10 Excellent
Thuza
Dec 10, 2024
Liked: Cleanliness, room comfort, communication
Excellent stay, all facilities were clean and in great condition, exactly as shown on the pictures. Short walk to the station and very close to trams and buses. Would definitely stay here again!
Stayed 3 nights in Dec 2024
Verified review
10/10 Excellent
Hiromi
Sep 20, 2025
Liked: Cleanliness, room comfort, communication
Zurich Stay
We loved our stay here! The place was super clean, comfy, and had everything we needed. The kitchen has everything you need, the beds were cozy, and the whole place had a nice, homey vibe.
The location was great – quiet but still close to shops and restaurants. Check-in was easy, and the host was super friendly and quick to reply to any questions.
Would definitely stay here again and recommend it to anyone looking for a relaxing getaway!
This is a great place to stay. There is enough room for 6 people. Good air conditioning too which was appreciated. We were never hot. The property is serviced 3 times per week which is more than adequate. One of our party had a birthday and the staff left him a lovely letter and a snack. We did not have a car so can't comment on parking however the tram to the HB is only 100m away. Finally all the essentials were included with a great dishwasher and a combined washer and dryer. Just be aware that two beds are on another floor so this is not suitable for anyone with mobility issues but there were 4 beds on the ground floor of the flat. There is also a working lift. Highly recommended for a stay in Zurich.
Stayed 6 nights in Jul 2026
Verified review
10/10 Excellent
Tetyana
Jul 18, 2024
Liked: Cleanliness, property conditions & facilities, communication
It's a great large apartment with everything new and clean, amazing communication, and perfect for a family stay.
Stayed 3 nights in Jul 2024
Verified review
10/10 Excellent
Kai Wing
Aug 3, 2023
Liked: Cleanliness, property conditions & facilities, communication
Excellent facilities, spacious, good serving attitudes
Stayed 4 nights in Jul 2023
Verified review
10/10 Excellent
Tharmini
Nov 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very diligent and friendly. The apartment was very spacious and clean. There were no issues with the amenities and the location was a 12-minute walk to the main Zurich train station
Stayed 9 nights in Nov 2025
Verified review
10/10 Excellent
Jodi K
Apr 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our host greeter - Sean, was extremely helpful and informative. Would highly recommend! Great appartment and Location.
Stayed 3 nights in Apr 2025
Verified review
10/10 Excellent
Evangeline
Nov 4, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment to stay with family. Walkable to public transport and old town. Also, excellent communication from EMA staff. Will definitely stay again!
Stayed 4 nights in Oct 2024
Verified review
10/10 Excellent
Kester
Oct 10, 2023
Liked: Cleanliness, room comfort, communication
Very helpful staff. Gorgeous room.
Stayed 3 nights in Sep 2023
Verified review
10/10 Excellent
mohamed fadzly
May 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean apartment and had all the amenities i need like kitchen, washing machine. Also walking distance to the Zürich HB station The staff who check me in is so nice and accommodating. Definitely will return here if happen to visit Zurich again.
Stayed 5 nights in May 2025
Verified review
10/10 Excellent
Barry
Apr 14, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Reasonable price for Zurich, which is VERY expensive. Quiet area yet very easy walk or tram to central station and tourist spots. Really helpful staff.
Stayed 3 nights in Apr 2024
Verified review
10/10 Excellent
Chris
May 8, 2024
Liked: Cleanliness, property conditions & facilities, communication
A clean, modern apartment in a quiet area of the city only 8 to 10 minutes walk to Zurich main station and all of its shops.
Stayed 7 nights in Apr 2024
Verified review
10/10 Excellent
Amanda
Mar 13, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location for our short stay in Zurich. The apartment was clean, well appointed and close to everything. We also appreciated the responsiveness of the host and accommodation since we had a late arrival. Would definitely recommend.
Stayed 3 nights in Mar 2024
Verified review
10/10 Excellent
Heidi
Aug 23, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern, comfortable studio apartment with all the amenities needed, close to city center.