Hotel Metropol & Spa

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Hotel Metropol & Spa

Indoor pool, sun loungers
View from property
Lobby
Exterior
Minibar, in-room safe, desk, blackout drapes
Hotel Metropol & Spa, near Zermatt-Matterhorn Ski Paradise, offers a breakfast buffet, indoor pool, sun loungers, garden, and a cozy library. Children enjoy a playground, and the attentive staff consistently impresses visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
The current price is P16,370
P17,570 total
includes taxes & fees
Sep 26 - Sep 27

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Double Room Single Use, Mountain View (Matterhorn)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Economy Twin Room

Highlights

Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, Mountain View (Matterhorn)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Economy Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Located in Zermatt, Hotel Metropol & Spa is near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.
Map
Matterstrasse 9, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Walliserkanne - ‬5 min walk
  • ‪Le Petit Royal - ‬5 min walk
  • ‪Golden India - ‬6 min walk
  • ‪Restaurant Derby - ‬4 min walk

About this property

Hotel Metropol & Spa

Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise
You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Metropol & Spa. Treat yourself to a massage at Metropol Spa, the onsite spa. The on-site local cuisine restaurant, Mountain View, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and a library.
Other perks include:
  • An indoor pool along with sun loungers
  • Free train station pick-up, babysitting (surcharge), and an elevator
  • Luggage storage, massage treatment rooms, and a front-desk safe
  • Laundry services, multilingual staff, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Metropol & Spa offer comforts such as pillow menus and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mountain View

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 120.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 10 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropol Zermatt
Metropol Zermatt
Metropol Hotel Zermatt
Hotel Metropol & Spa Hotel
Hotel Metropol & Spa Zermatt
Hotel Metropol & Spa Hotel Zermatt

Frequently asked questions

Does Hotel Metropol & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Metropol & Spa?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Metropol & Spa on Sep 26, 2025 start from P 16,369.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Metropol & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Metropol & Spa?

Hotel Metropol & Spa doesn't offer parking.

What time is check-in at Hotel Metropol & Spa?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Metropol & Spa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Metropol & Spa located?

This family-friendly Zermatt hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Zermatt - Furi and Furi - Riffelberg are also within 5 minutes. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

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