Hotel Derby

3.0 star property
Hotel with a restaurant, steps from Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Derby

1 bedroom, hypo-allergenic bedding, in-room safe, desk
Living area
Front of property
Daily buffet breakfast (CHF 18.00 per person)
Private kitchen
Hotel Derby puts travelers in the heart of Zermatt's mountain culture. The property features on-site shopping and a restaurant serving local dishes outdoors. Guests can borrow books from the library to enjoy on the sunny terrace when taking a break from the slopes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

Double Room Single Use, 1 Bedroom (Arve)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Double Room (Arve)

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Family Room (Arve)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 35 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

Family Double Room (Arve Plus 2 - Kajütenbett)

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Twin Room (Residence Bellevue)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Apartment (Bellevue)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Dining table
TV
Hypo-allergenic bedding
Renovated in 2021
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

Standard Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Heating
Free cribs/infant beds
Dining table
  • 115 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
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About the neighborhood

Map
Bahnhofstrasse 22, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 13 min walk - 1.1 km

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Restaurant Derby - ‬1 min walk

About this property

Hotel Derby

Hotel remodeled in 2021 and located near Zermatt-Matterhorn Ski Paradise
Take advantage of a terrace, shopping on site, and a library at Hotel Derby. The on-site local cuisine restaurant features al fresco dining. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Smoke-free premises, concierge services, and tour/ticket assistance
  • Luggage storage, a front-desk safe, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Derby include thoughtful touches such as heated floors and laptop-friendly workspaces, in addition to amenities like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with hair dryers
  • Wardrobes/closets, balconies, and heated floors

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Library
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1945
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - June 2021
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18.00 for adults and CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Frequently asked questions

Is Hotel Derby pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10.00 per pet, per day.

How much is parking at Hotel Derby?

Hotel Derby doesn't offer parking.

What time is check-in at Hotel Derby?

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Derby?

Check-out is at 10:00 AM.

Does Hotel Derby provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Derby located?

Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

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Reviews

Hotel Derby Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 267 out of 347 reviews
Rating 8 - Good. 57 out of 347 reviews
Rating 6 - Okay. 13 out of 347 reviews
Rating 4 - Poor. 3 out of 347 reviews
Rating 2 - Terrible. 7 out of 347 reviews

Reviews

10/10 Excellent

Kin Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location, enjoyed 3 nights stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a view of the Matterhorn which was spectacular. Enjoyed the restaurant on the premises, food was delicious. Was within walking distance from train station which was a plus. Accommodations were great. Wish we had more time in Switzerland to explore more.
Stayed 1 night in Sep 2025

10/10 Excellent

obdulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien por todos aspectos EXCELENTE
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Very nicely located on Main Street of Zermatt.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. It is in a great location and the room was beautiful!
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel next to the bus station. Check in lady will watch your bags while you visit the mountains.
Stayed 1 night in Jul 2025

10/10 Excellent

MICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から徒歩5分ぐらいでショッピングにも最適 お部屋も改装されていてとても清潔できれいでした。 夕食もホテルのレストランは割引になっていて 朝食も美味しかったです。 メインの通り沿いにバルコニーがあるので ちょっと賑やかではあります。 バルコニーからの雰囲気もとてもよかったです。 また、ツェルマットに訪れたら宿泊したいです。
Stayed 1 night in Aug 2025

10/10 Excellent

Sunit

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great place,amazing location
Stayed 1 night in Jun 2025

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice place!
Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nicely renovated
Stayed 1 night in Jun 2025

8/10 Good

Toyohide

Liked: Cleanliness, amenities, property conditions & facilities
部屋が広く、宿泊した家族全員がのんびり過ごせた。
Stayed 2 nights in Jun 2025

8/10 Good

MILTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relação custo benefício muito boa

Hotel muito bom
Stayed 1 night in Apr 2025

10/10 Excellent

Upul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere
Stayed 1 night in Jun 2025

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ganz neu und wunderschön eingerichtet. Für uns hätte das Hotel 4 Sterne verdient.
Stayed 1 night in Jul 2025

10/10 Excellent

Elma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff very friendly and helpful. Hotel located on main street close to everything like shops, trains, supermarket, restaurants. I would defiantly recommend it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel in an extremely central location. Only a few minutes walk from the railway station and situated on the main street in Zermatt. The rooms were spacious and appeared to be recently modernised. The rest of the hotel however, looks a little bit dated.
Stayed 1 night in Jul 2025

8/10 Good

Alma Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermatt

Muy bien situado Buena vista Buen restaurante
Stayed 1 night in Jun 2025

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
Lovely central hotel with the loveliest, helpful hotel receptionist.
Stayed 1 night in May 2025

8/10 Good

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant and comfortable. Staff were friendly and helpful. We enjoyed our stay
Stayed 1 night in May 2025

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very near to railway station without the noise.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Amenities
La ubicación es inmejorable, limpieza y servicios muy buenos
Stayed 2 nights in May 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice remodeled hotel in a perfect location. The room was clean and quiet with the windows closed. Darling patio. The receptionist was very nice and helpful. This is an easy walk to the train station. I would highly recommend this place. The only downside was the restaurant. The waitress was very rude which surprised me. She doesn't care about her job at all. It was my worst experience in Switzerland. The breakfast was awful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anandha

Great
Stayed 1 night in May 2025

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, amenities
酒店位置距離Zermatt 車站只是數分鐘步程。一踏進酒店,已得到前台職員親切友善的招待。所入住的房間很大,前後均有露台,且裝修很美,床鋪整潔舒適。住宿期間已包早餐, 美中不足的是,房間內沒有提供電熱水煲和雪櫃等設施,似乎都沒有空調(因沒有看到任何出風口),要打開窗門才可。但綜合各方面後,也給予很高評價!
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Room / restaurant/ breakfast in the morning —— location - location - location…. Very enjoyable overall experience
Stayed 1 night in May 2025