Hotels with Internet in Yucatan Peninsula, Mexico

"The staff were extremely helpful and always happy. The building needs some upkeep. The spa was a bit pushy for services all day everyday. They tend to push wine bottles for purchase on you at every restaurant for dinner. Gift shop stupid expensive when you can go down the street for half the cost."

"Our stay was great and very relaxing. We would stay here again on our next visit."

"Great resort and entertainment. Staff always goes above and beyond"

"Everything was nice and pretty l. The food needs some updating. The food pretty much is the same variety for all 3 courses. I will 7 of 10"

"Love the swim up bar. Staff was extremely welcoming. "

"We booked two rooms, each with two double beds but one of the rooms we got had only a king size bed. Instead of finding us another room with two double beds, we had to get another single bed rolled in. One of the rooms constantly smelled like mold. As an all-inclusive, the hotel is not a great option for anyone planning on doing lots of early morning excursions as no real food options were available before 7:00 am. Yes, you can pick up a ready made sandwich, some unhealthy danish/muffin options, fruit and a drink from the 24 hour buffet, but these options are not great, especially for vegetarians and if you are concerned about the safety of uncooked fruits and vegetables. Also, the quality of drinks and food were just average, with sugary syrups used instead of juice in the fancy drinks and grissly/fatty meats. The pools and setting were terrific of course but it would be nice if someone actually monitored the hallways to keep people quiet during sleep hours. Every night we could hear the voices of excited party folks reverberating around the concrete hallways, had drunken fools knock on the 'wrong' door in the middle of the night, or had someone pull the fire alarm. This did not make the hotel a restful place. I thought by picking a hotel that included families that it wouldn't be such a party hotel but that was not the case."

"The property was beautiful. If I could change anything though, it would be the service from the staff. "

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"Above all, the staff was amazing. They were cheerful, happy, and eager to help make our stay perfect. The food was great, as was the location. I appreciated the three pool zones - the large main center pool, the "fun" pool that had activities and two bars, and the quiet pool for relaxation, all of which are infinity pools that overlook the ocean. The nightly entertainment was good for the most part, and is probably the one thing I would recommend for improvement. It's one of the requirements I have for choosing a resort, and since it's the only form of entertainment on site (they have transportation to other properties for parties), it could have been better. The location is great, walkable to downtown, and the beach is swimmable with white sand. Overall, we rate this resort as excellent and would definitely return. "