Is Hotel New Grand pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Grand?

Self parking is available for JPY 1500 per day.

What time is check-in at Hotel New Grand?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Where is Hotel New Grand located?

Located in Yokohama City Centre, this luxury hotel is within a 15-minute walk of Osanbashi International Passenger Terminal and Yokohama Stadium. Red Brick Warehouse and Yokohama Cosmo World are also within 1 mi (2 km). Motomachi-Chukagai station is only a 5-minute walk and Nihon-odori Station is 10 minutes.

Hotel New Grand Reviews, Deals & Photos 2025

About the neighborhood

Located in Yokohama City Centre, a neighborhood in Yokohama, Hotel New Grand is near a metro station and on the waterfront. Osanbashi International Passenger Terminal and Anpanman Museum are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Yokohama Cosmo World and Hakkeijima Sea Paradise. Looking to enjoy an event or a game? See what's going on at Yokohama Stadium or Yokohama Arena. Guests appreciate the hotel's location for the sightseeing.

Visit our Yokohama travel guide

10/10 Excellent

Tsih-Yuan

Sep 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Historically Hotel with excellent services.

Stayed 1 night in Sep 2025

10/10 Excellent

Jee Chen

Sep 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff,beautiful lobby

Stayed 1 night in Sep 2025

10/10 Excellent

Walter

Aug 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very historic and convenient

Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Aug 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel New Grand is located in a great location by the Osambashi Pier and new Chinatown which provides multiple dining options and entertainment venues. The hotel is clean, safe, and has a pleasant staff. I highly recommend this hotel.

Stayed 2 nights in Aug 2025

10/10 Excellent

William

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome staff, easy to communicate without speaking Japanese. Very nice hotel.

Stayed 1 night in Aug 2025

8/10 Good

Randall

Aug 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely property, great staff, very helpful and friendly. Great location near cruise pier and large city park. Summer festival was ongoing in mid August with terrific fireworks show.

Stayed 1 night in Aug 2025

10/10 Excellent

Mayumi

Sep 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Yes we had a beautiful ocean view. Room was very clean. Bed was very comfortable to sleep. Close to Yamasita park and China town. All staff were very nice and kind.

Stayed 3 nights in Sep 2025

10/10 Excellent

Erick

Sep 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well located facing Yokohama bay, park nearby. Proximity to subway station. Staff very attentive to your every need. Room spacious and clean.

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Jul 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This location was so convenient. The staff was very professional. The restaurant in the hotel was very good.

Stayed 2 nights in Jul 2025

10/10 Excellent

Edson

Aug 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The view of Yokohama Bay is fantastic from the Tower rooms. Very comfortable beds and great food in all restaurants. The restaurants close early, could stay open a little late.

Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Jul 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very professional at all times. The location was so convenient.

Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

May 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A perfect stay in a beautiful, historic hotel. Highly recommend the Bay View rooms.

Stayed 5 nights in Apr 2025

10/10 Excellent

naomi

Aug 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A classic and relaxing hotel. I would like to stay again. Thank you.

Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Apr 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful classic hotel

Stayed 1 night in Apr 2025

8/10 Good

Oksana

Sep 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice view. Excellent stuff Big rooms

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Jul 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our one night stay. Service overall was excellent, restaurant & bar were slow, but overall good. We loved the location.

Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Aug 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic!!

Stayed 4 nights in Jul 2025

10/10 Excellent

Manami Y

Jun 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Their service was very good

Stayed 2 nights in Jun 2025

8/10 Good

Tin

Jul 3, 2025

Liked: Cleanliness, staff & service

The hotel is a classic hotel, room is getting a little outdate but clean. Service is good, staffs are very friendly. Very good location close to the water front.

Stayed 1 night in Jul 2025

8/10 Good

Michael

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a superb classical hotel. The only fly in the ointment was the food at the Cafe. The steak was thin and tough the desert (rum ball ) was dry and had no hint of rum. Other wise it is a 5 star hotel.

Stayed 2 nights in Sep 2025

10/10 Excellent

David

May 15, 2025

Liked: Amenities, property conditions & facilities

Staff was very friendly, helpful and courteous. The hotel and the room was immaculate.

Stayed 1 night in May 2025

8/10 Good

Rudy

Aug 18, 2025

Liked: Staff & service, amenities

Disliked: Cleanliness

I was staying at the 16th floor for a business trip.Service was very good and the location is fantastic. Close to subways (5 minutes walking) and Chinatown (10 minutes walking) if you like Chinese food. It is right across from the Yakahoma pier. Night view was majical.

Stayed 1 night in Jul 2025

10/10 Excellent

Marc

May 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, right at Yamashita park and Chinatown, and within walking distance to the Red Brick Warehouse. Room is comfortable and spacious, and amenities were great. Staff were warm and courteous.

Stayed 6 nights in May 2025

10/10 Excellent

Steve

May 24, 2025

Liked: Cleanliness, property conditions & facilities

The staff were all superb! The room (16 th floor) was the quietest we have ever stayed in at any hotel.

Stayed 3 nights in May 2025

10/10 Excellent

KAM NONG

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fast excellent services everywhere

Stayed 1 night in Apr 2025

Hotel New Grand

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Superior Floor Bay Side Twin Room

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Single Room, Main Building

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[Check-in 15:00] Main Building Grand Double

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[Check-in 15:00] Tower Regular Twin, Non Smoking

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[Check-in 15:00] Tower Regular Twin, Smoking

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[Check-in 15:00] Tower Bay View Double, Smoking

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[Check-in 15:00] Tower Bay View Twin, Smoking

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[Check-in 15:00] Tower Bay View Twin, Non Smoking

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[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

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[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

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[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

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[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

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[Check-in 15:00] Grand Deluxe Twin, Non Smoking

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[Check-in 15:00] Grand Suite Twin, Non Smoking

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[Check-in 15:00] Grand Suite Double, Non Smoking

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[Check-in 15:00] Run of the House

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[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

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[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

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[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

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[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

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[Check-in 15:00] Bayside Twin, Non Smoking

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[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

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[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking