Hotels with Spa in Yamanakako, Yamanashi Prefecture

"Hotel was clean and the staff were all very polite and helpful. The beds were a little uncomfortable, the AC didn’t work well and the room was hot but we were able to open the windows which was nice. Overall, the hotel was dated and guest rooms could use a renovation "

"The room was a good size and the bathroom very clean & well decorated. The staff were lovely, very attentive and the complimentary shuttle to the train station is a great service. I really enjoyed the traditional Onsen experience and dinner in the Kokorogi restaurant was delicious - nicely presented & great service. We were treated to a beautiful view of Mount Fuji at Breakfast! "

"This is our third trip to this hotel. What I noticed was it was more crowded. Instead of an easy access to go to breakfast or dinner , there is a QR code to make breakfast and dinner reservations. It was difficult for me since the QR code was not in English and ai had problems using this format. We didn't try the onsen , but decided on getting a room with an outdoor hot tub. Also when we were leaving, I sent the luggage by QR code only with the help of the reception staff. It should make things easier, but I beg to differ. This hotel has become a little too popular, more people than I would like. The food at the buffet remains the same. Nothing spectacular. "

"Awesome hotel! The whole hotel is so beautiful, and all of the staff was so friendly and helpful. We loved that there were restaurants and the onsen and spa on site so we were able to relax without even leaving the property if we wanted. Everything was clean and well maintained and all of the restaurants were delicious! I would definitely recommend staying here if you get the chance."

"Amazing staff. "

"Clean and friendly."