"Our stay at The Busena Terrace was absolutely wonderful, and everything was perfect from start to finish. I was especially impressed by one of your staff members, who provided truly excellent, highly professional service filled with wholehearted kindness. Thank you for making our trip so special. I cannot wait to visit again!"
"There is no housekeeping on a daily basis only on the third day. If you want daily housekeeping, it's an additional charge. However, you can go do
wn to the lobby and refresh your own
towels on a daily basis and dump your own trash. I was a little surprised about that. Being a beach resort, you had to rent beach towels. They were not given out complimentary."
"Ocean View hotel with easy access to the pool or beach! There are a lot of kids around, so just think about if that’s ok with you as there is more noice earlier in the morning"
"This is a beautiful hotel. With all of the amenities that you would expect from a 5 Star hotel. Our stay included a wonderful breakfast buffet which change the main meets every day so that there was variety. I strongly recommend this hotel."
"Amazing hotel- the staff were all lovely and so kind!
The breakfast buffet was excellent!
The rooms were so spacious and clean. They provided all the lovely bathroom products - bath salts, toothbrushes etc. they also gave us fresh pajamas every night which were lovely!!
I would just say that while we were there 2 of the pools were closed which was super disappointing as one of the reasons we booked here is because they had not listed any pool closures. As well, the only other adult pool was always full and it might have been nice to open up the day beds for free to provide additional seating at the adult pool. The pool staff were super polite and accommodating when seating became available and even came to find us at the general pool when a spot became available.
Beach and swimming area was great and well attended by staff.
Overall lovely experience! I would not hesitate to stay here again!"
"We had such a fun and enjoyable trip here as a family. It was the last stop on our Japan trip and I couldn’t have asked for a better way to end our time in Japan. A nice resort with lots to do for little kids."
"memorable stay.. beautiful beach. just a pity we can't swim due to post typhoon recovery. the breakfast check in was a bit chaotic due to the crowd but once seated, all good. good range of food choice. truly enjoy my stay. will return."