Hotels near Worcester City Art Gallery and Museum

"I have thought long and hard about leaving a review for this stay. I believe if you can't say anything nice then don't say anything at all. However i can say something nice so i will continue. Our arrival/first impression was very poor. The 'lady' who greeted us was rude,blunt and unwelcoming . The Hotel should check who was on duty on Monday 11th May at 4pm. I would advise they are sent on a hospitality refresher course. We weren't shown to our room, just told where it was. When i entered the room i cried it was dark,dingy and dated. We don't mind dated, this is an historic old building but it looked very 'unloved'. We would have addressed these issues but didn't feel able to due to the reception we had. Laterly in our stay we found other staff to be polite, and friendly. The barman and kitchen staff were lovely. My husband had a cooked full English breakfast which he said was really good. The door to our bathroom was really grubby with dirty fingerprints. The large shower head was dirty,i didn't shower because of this. On the morning of our departure we were given a continental breakfast which we took away with us. "

"The hotel is in a great location on the river and the staff were extremely welcoming. I stopped in one of the cottages, the room needed a bit of TLC and some new furniture. The water didn't drain properly so you had to keep stopping the shower. The chair in the room had so many stains, I generally avoided it. The breakfast was great, but when you looked under the tables there was food on the floor and it wasn't from breakfast."

"Food was lovely "

"The only downside is the parking everything else was perfect clean and very good communication will definitely be back. "

"Breakfast fresh and good"

"Excellent stay"