Winterkasten Hotels

"Very nice hotel , food was good, rooms clean. Front desk staff very friendly and helpful. One VERY disappointing aspect was the service staff, B Singh, specifically. Zero personality and very rude. Interacted twice asking for ice and treated my adult daughter with attitude and front desk staff had to intervene as well. Not a good look for hotel."

"Breakfast gets an honorable mention. The staff was okay but not very helpful in resolving issues with the room. I had no toilet for 8 of 17 day stay. I had to use the bathroom in the room next door. "

"Definitely not premium. More like cost-cutting central. In the restaurant they have ready meals they re-heat and serve to guests. For cleaning you need to request it, and also the small print is to request by 6am. And even checking in, they pass you the task of completing the registration form on a screen. If it saves some a little cost, they’ll do it here. And who cares about guests - they ask irrelevant personal details on the screen form, too like DOB, which you must complete. The staff are good, which is one saving grace. But don’t expect premium. "

"Clean room, friendly staff "

"the place was clean and fine but didn't reflect the price that I paid "

"Clean room"

"I dont know what people smoked to give this hotel excellent reviews. The staff was fantastic but the rest terrible. This is a super old hotel with ZERO investments to keep it up. I am glad i am slim, because the shower is so tiny that you have to shower with the doors open if you weight more than 180 pounds. Internet speed is like dial in modem in the 90. TV is so small that you have to go out of the bed and sit in front if it to see something!"

"Very nice accommodation "

"Tried to set up the air conditioner to cool down the room but couldn't. Had to open the window and the noise from the train station was unbearable "