Winterbourne Bassett Hotels

"Very good "

"We had a wonderful stay at The Retreat. The room was spacious and comfortable and we appreciated the pantries with complementary drinks and snacks. The facilities are high quality, with an elegant feel without being dated. Food was good in both restaurants, as was breakfast. The spa was very relaxing. Staff were friendly and helpful. "

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"Great stay and very clean room"

"The breakfast menu was lovely, parking easy and the rooms very well insulated."

"Very nice stay, great choice for breakfasts, one of the best I've seen, would definitely go again."

"A large, comfortable and beautiful room with an immaculate bathroom, in a convenient location, for the price of a much more basic brand. Usual gripe that in a family room for 4, they only give you two of everything (cups, bath towels), and that the pub is expensive (£4.20 for a soft drink, £7 for a beer etc), so the savings are offset at dinner."

" Great facilities"

"Pleasant staff. Clean room. Parking problematic. If lucky space at back of hotel otherwise difficult. Location good "