Family friendly Hotels in White Plains, New York

"You will find poor service from multiple individuals. This was a Ritz Carlton but no longer. Expect a low level of service where people are trying to do the minimum and are okay with getting low reviews."

"Clean suite, great customer service. "

"The room was clean and we also used the gym. My husband took advantage of the complimentary day pass at 24hr fitness and he said it was nice to have that option. We also enjoyed the valet, they were prompt and easy to request our car right away via text. They were also very friendly. We enjoyed our stay overall "

"The hotel did not have us booked on the room we chose on Expedia. Ridiculous! I had to wait 30 minutes for a luggage cart because the hotel had no idea where they were or who had them. Terrible! The hotel never inforned us that when our room door is locked from the inside, the electronic key won't unlock it, whuch resuled in my being locked out of my room for an hour while my mother slept. Unbelievable!"