Westgate Hotels

"Lovely location near Hexham with stately home vibes and comfortable bedrooms. The bar overlooks the golf course and has lots of nooks and crannies to settle in with a glass of whatever to people watch. The restaurant has a very good menu and the staff are attentive and make sure all is OK with your meal. Breakfast is self serve with full platters of tasty food. We thoroughly enjoyed our stay."

"The bar was well stocked great pub atmosphere. Our twin room was lovely and spacious. Beds were comfy. Host were friendly left us in peace. The back door was easy quick exit for leaving. There is room for improvement on the corridor to the stairs of our room. Overall would happily stay again. Did not try the food."

"The service at breakfast was very efficient as was the service at the bar and the restaurant. Staff were always extremely helpful and with a smile."

"Lovely room. Excellent food"

"Brilliant stay! The staff were very friendly and attentive and were happy to upgrade my room free of charge after requesting a room with a bath. The room (27) was spacious and clean and the bed comfortable. The bathroom was clean and shower had a good water pressure. The food at the restaurant was great and reasonably priced (pork cutlet and espresso creme brulee highly recommended). The booking offered a complementary breakfast of toast, jams, yoghurt, cereals, fruit etc and had a decent selection. Really nice walking/running routes behind the hotel leading off into the countryside also. Its a pity that hotel customers are not allowed to use the gym and pool however without paying extra for it. This was not made clear upon booking and I was slightly disappointed by this. Also would be nice to ditch the small single use toiletry minis and opt for more eco friendly shampoo/shower gel refill dispensers in the shower. Overall great stay and would 100% come back when next working in the area."

"Attentive staff, great food. Nit clear what to do for early check out. "

"Very clean room. Check was quick and efficient, breakfast was lovely. The rooms do get quite warm so the fan was extremely useful "

"Clean room friendly staff and quality food and drink"

"Whilst I am sure this kind of property appeals to many, it wasn't what we were expecting. We appreciate it is a castle first, then hotel, but we have stayed in plenty of castles that still offered a very good hotel experience. Our room, apparently an upgraded one [we booked a superior kind] was small and very cold. The host promised us a heater, but it never materialised. The rooms have no TV ["because it is a castle"], but still have TV points in the room. Despite the hotels.com description, there is no spa and there is no hot tub, not that that aided our choice in the first place, but putting it out there for others; they don't exist."