Hotels near Western Lawns

"Excellent breakfast and spacious coffee lounge and bar"

"It is very nice budget accommodation. The location is outstanding, right on the beach. The parking could be a challenge. It cost £10 a day. Shower was lovely hot. All restaurants are close by. Including band stand. We have a lovely stay. We will come back again"

"The hotel could be very lovely. However, it is really rundown and has been let go. The breakfast was the best part, food was hot and fresh. Good variety too. The room i was in was on the 4th floor. Only 1 lift was working for a full hotel. The lift was the width of 1 person and could only fit 2 people in it. It took ages to get the lift. The corridors were very dark and creaky. My room was nextcto a fire door in the corridor so it was constantly banging all night. The room had wood rot in all the windows and could here every little noise outside all night as on a main road. and damp patches on the ceiling. The toilet stopped working and took hours to get it fixed. The bed was very uncomfortable. I had springs in my back all night with very flat pillows too. The water pressure was diabolical just trickling out of the shower and tap. Only cold too. Not enough hot water to fill a,cup came out of the shower. Asked by reception if we would stay again, i felt very uncomfortable saying no as i am a polite person that dont complain but i had to on this point."

"From check in to check out the reception staff went over and beyond with fantastic customer service and hospitality. We stayed in a superior suite on ground floor with our pug. There was a cute little welcome pack for our dog with some treats, a toy etc which was a lovely surprise. Tea,coffe and biscuit packs were also complimentary which was really handy. The suite was equipped with EVERYTHING and more and was clean, spacious and had a fantastic shower and modern bathroom. Kitchen had everything plus a washing machine. Location was perfect and we found free off road parking in a nearby road. Osborne apartments was close to the beach, shops and restaurants/pubs. We will definitely return to this place next time we go to Eastbourne."

"Great welcome at the door and help with luggage. Sea view room, great breakfast and helpful staff. Only downside was the loud seagull outside at 6am but hey, we were beside the seaside!!"

"No air-conditioning Staff helpful Room stains on ceiling and carpets Good location"

"Room is not clean "

"Excellent choice at breakfast. Food hot and very tasty."

"Not made to feel welcome by reception & bar staff! No loo roll in room and when I asked at reception for toilet rolls to be sent to room, I was informed that they don’t do room service and if we had wanted special requests in room then we should have emailed 24 hours before arrival - to be honest I had no idea what she was talking about! Everything was too much trouble! Music and lights turned off in bar between 10.50pm & 11pm leaving us to finish our bottle of wine in semi darkness! At breakfast, music again was turned off and doors shut at 9.55am with staff coming in and out getting drinks from the buffet! Terrible customer service. Wouldn’t recommend and wouldn’t stay again! Britannia hotels have a very low standard. "