Western Illinois Vacation Rentals

"It was a bummer the elevator was not available. Our toilet clogged up in our room. However, I was pleased with the stay. The room was nice and clean. Pool area is pretty decent. Breakfast for the most part was good. This hotel is a nice place to stay for the value."

"Great staff. They were able to help us work out a scheduling snafu. "

"The hot tub that was advertised was out of service, had been for at least a week already. The TV in the room did not work. Both the sink and tub drains were plugged and didn't keep up draining well. There was only one staff member working who was doing everything from bartending to check in to anything else that needed to be done. She was doing the best she could do with what she was working with however more staff was needed and better response to things not working was needed."

"The hotel was clean. The pool was closed for maintenance, but no one told us. It was the major attraction for my children when I made the reservation, so they were terribly disappointed. I suggested to the desk clerk that that information ought to have been put on their website, and he told me that they were forbidden to do so. And three times out of five when I needed to go to the reception desk, no one was there, including when I needed to check out. And there is no way to ask someone to come. Staff was friendly when they could be found."

"Hotel was walking distance from a lot of different shopping centers, restaurants, ect. Hotel rooms itself, walked in and the room smelt like smoke, went down to let the staff know and he refused to let us switch rooms. Hotel rooms floor looked like it hadn’t been cleaned, floor was sticky, ash residue on the counter, sink sprayed out when you turned it on. "

"Clean room. Great staff. Nice view of the river. Pillows were HARD, shower was mediocre "

"The property was beautiful and spotless. I stayed 3 nights and on my last day I had jewelry go missing off the night stand. I know I shouldn’t have left it out. Hard lesson learned. "

"Great stay"

"Pool & hot tub were out of service. Breakfast was average. We booked through a third party so we’re placed at the end of the hall 2nd floor & heard a pipe/water noise throughout the night. "