"I got there after 9pm& I reported right away that the room needed soap, it was empty & also sent a video to them via their texting line that there was excessive hair & dirt on the floor of the bathroom as I wiped it up in the video w/toilet paper & threw it away. They did not respond to me. I repeatedly sent other texts & no one ever replied. I went to the front desk, no one was there, she was in the bar. I asked her about the texts & was told it's night time so she doesn't look at the texts @night. My husband went to try out the pool&hot tub & was told the pumps are broken so not able to use them. She met me upstairs & handed me some soap. I messaged about the rusty doorframes&shower curtain stains. No reply! I took lots of photos of the bloody looking marks on the shower curtain, clogged fan in the ceiling of the bathroom that was black from the dirt & grime, the nasty floor&rusty doorframe. I messaged them about it but no one replied! -MORNING: Food was undercooked & Cold (Eggs & Potatoes) & biscquits were like rocks/Hard! Many dairy items were expired/past exp date. The main Lights were off in the breakfast area so I turned them on as the room was very dimly lit & uninviting. I Texted again in the morning & again no reply. Then I received notice that they are trying to charge my Credit Card for things & not letting me know what they are for. I bought Nothing & left my room nicer than when I arrived! This is SHADY!"
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