Westbury Hotels

"Stayed here for work for 2 nights. Everything was, on the whole, good. Staff were mostly helpful, the restaurant was very nice with good food, the room was nice enough and comfortable. If I had to ask the hotel to do better on a few things it would be this: 1. The sinks sit on the table in the bathroom, and hard to clean behind, so it looks like the cleaners just don't bother. Desperately needs a deep clean. 2. Doors and windows in my room didn't lock properly. I did report it, but they were still like it when I left. 3. the WiFi is horrendous. I needed to work in my room, but just couldn't. It's better in communal areas, but still not great. If you need WiFi, you might want to look elsewhere. Being really fussy... conditioner would be good too! I forgot mine, and was abruptly told by reception that there is no conditioner onsite! There were lots of couples and families here too and all seemed to be having a jolly nice time. "

"Very nice room. Booked last minute. Good central location. We found parking was easy at the rear of the hotel."

"Given how central the hotel is, the room was relatively quiet and spacious enough. We found the double bed on the small side and too firm, neither of us slept well. Good choice was offered at breakfast but the cooked element was luke warm."

"Clean rooms."

"Property is well situated but is very tired, windows don’t open, beds uncomfortable, flooring cracked in the bathroom."

"Loved it "

"Great location and a lovely old pub/ Hotel"

"I took my auntie for mothers day and my small dog riley. The reception staff were exceptional especially Alex, all making a fuss of riley and checking on our needs. The restaurant staff all very attentive and friendly. The breakfast was very good and lovely fresh danish and fruit. Sadly not time to swim but will definitely be staying again . "

"Hole in bath towel- and the one it was replaced with. Poor communication with spa. Tried to book a massage on 2 occasions in week preceding stay. It went to ansafone saying to leave a message and they would get back.. They never did and no massages available when we tried again on arrival. Tea/ coffee/milk not refilled in room. Other issues too. On plus side they did try and recify and on departure decreased cost paid for room."