West Stratton Hotels

"The good: Nice hotel and lovely attentive staff. The bad: Probably my incorrect expectations but was expecting room AC for a 4* The ugly: Brave the unlit path, if you dare, to get to the Chineham shopping centre. No fault of the hotel but Hampshire County Council should sort this out as its an accident waiting to happen! "

"The hotel was ok. We booked an executive double room, areas of it could do with updating the sofa was very hard and stained. We were on tbe ground floor but we’rel left with no choice but to sleep with the patio door open as the heating was blasting out. The Spa is in need of some serious attention, the Jacuzzi has clearly been out of action for months, and it doesn’t look like anything is going to be done about fixing it any time soon. The changing rooms are in need of a deep clean and tbe chairs in the spa reception are all in need of replacement as all have ripped upholstery. One evening we went to the bar the glasses we were given were dirty (both had visible lipstick marks) breakfast was adequate for the price, but fairly basic. "

"Clean rooms , rather warm with heating on constantly though "

"Parking was great. Fire alarm went off early in the morning and woke us all up. Corridor lighting was poor, security at front desk was poor"

"Lovely room, nice and spacious. Great staff including the receptionist, who was brilliant and very welcoming! "

"The food was very fresh and plenty to choose from the staff were very polite "

"Beautiful hotel, great facilities. Spa lovely but looking a little tired in places as a few things weren’t working. In every other respect the hotel was gorgeous "

"I thought the food at the restaurant (for dinner and breakfast) was pretty poor, and not up to the usual standard of Hilton hotels. I would stay here again, but it’s really nothing special."

"Excellent from start to finish. From Zara's warm and friendly welcome to the peaceful environment, I enjoyed the positive vibe, peaceful sleep and great facilities. Would highly recommend and will be back in future"