"Housekeeping services are not every day. Fair enough, as this is now fairly standard in most Hotels. Schedules stated full housekeeping on day 3 of a 4 night stay. We had nothing. We asked in the morning of Day 3 if services would be that day. We needed shower gel, and coffee supplies, expected towels refresh. Told Yes. Got back to room around 3p and had none of that. NONE. Called desk and they were concerned that housekeeping was gone bc it was after 3p. They managed to scrounge up someone to bring us towels , soap, and coffee. Ok. Thought for sure next day would be full service. NOPE. Back to the room around 2p that day and had to ask for towels from housekeepers down the hall. Got towels but NO ONE EVER came to our room. Very disappointed
Front desk did award us 10,000 points on the Hyatt app, which is almost one night
Not sure that makes it all better"
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