West Phoenix hotel rooms a the Independent

"Decent property. Was expecting more for the money. It’s an older property that has not been taken care of. Run down. Water park has many issues. Lazy river had extremely hot water, each pool was a different temp - some super hot some super cold. Not enough chairs, the tubes are all different sizes not enough in rough shape. Property needs love. Truly better hotels out there. Advertised as way better than it is in my opinion. "

"This was perfect for us. We travelled with two kids for a baseball tournament so the kitchen/laundry was really important. The bedroom was huge and the pool area was nice. This hotel is not new, but it is well taken care of. Staff at the front were lovely, housekeeping came when asked. We prefer that to daily service. The kids loved the clubhouse! "

"Room was not clean. Hairs in the shower and grout was dirty. "

"The grounds were beautiful, and lying around the pool in the warm weather was wonderful. The pool had great seating, fresh towels, and ice water available. The pool could have been cleaned better, but it was a wonderful way to spend time in Scottsdale. The room was wonderful. The bathroom was small, but the room was very clean and comfortable. We loved it and would recommend it to anyone. "

"Tried charging us double the rate at check in after we already paid for the stay, proceeds to make it seem like it was my fault and gave me attitude. At breakfast a waitress didn’t appreciate my 20% tip and goes “ahaha you” trying to cover it with laughter. "

"Everything was nice "

"Beautiful rooms, great staff and a reliable shuttle service "

"yes"

"Queen bed was very comfortable. We informed night desk clerk of the TV not working and she said she’ll be up to fix it but never came by. Overall stay was okay."