"My stay was ok. I sent a message asking for a room with a decent view and possibly something special as it was a birthday surprise. Neither of those things were accommodated. The cleaning service did not clean the room before or during my 2 day stay there. There was only 1 face cloth in the room. There was dust everywhere as if they didn’t clean properly in months. Also there was dead bug splatter on a few different areas on the wall. All in all it could have been a better stay, it was not the worse but definitely not the bolstering 9.0 out of 10 ranking. Maybe that was just my experience though."