Hotels near West Lake

"Clean room, friendly staff"

"員工很細心專業，每一位都相當親切。早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻，每一道都推薦品嚐。"

"The staff were really friendly and helpful. We liked their free evening dessert and tea. "

"Excellent location, 70 metres from Metro station which takes you to the airport or any main train station. Hotel room is super modern. Especially the full function electronic 'spa' toilet experience. Free laundry wash and fold service. Reasonable selection breakfast for Westerners. Bed was very comfortable, not hard. "

"Great location, good price for the stay"

"Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for. Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop. Very quiet neighborhood even with the vendors right across the street. Al lot...

"Best hotel in Hangzhou. Great location for west lake touring "

"Thank you Joey, great service "

"Location excellent, well trained staff"

"Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room! "

"Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional "

"Location is great. Staff are polite and nice."

"Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again. "

"No tissue paper in the room. We got bited by many mosquitoes. "

"Excellent place to hold our luggage while we go last minute shop"

"First, this is not a hotel. It's a property operated by the owner. So it doesn't have those hotel facilities. The property is located inside the West Lake (Xihu) scenery district. So it's quiet and walking distance to those West Lake must-see places. The owner is very friendly."

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"

"The location isn’t really convenient. Whenever we take a cab back, the driver would drive all the way down the road and make a U-turn back to drop us off. There’s not too many stores downstairs. Ordering take out is very convenient though. The delivery guys would put it in the robot and it would deliver it straight to our room! Staff in the lobby were really nice. The room itself doesn’t feel all that clean. The floors were very run down. The windows didn’t close tightly so we had a lot of...

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"The room is nice clean and the bed is comfortable. The staffs are very friendly. Great location! Good value for money. "