Hotels near West Jefferson Medical Center

"Have the restaurant staff be more attentive to guest instead of disappearing "

"Great Buffet Breakfast, full buffet, clean and everything was delicious. "

"Hotel was ok. Clean overall. Just old. "

"We really enjoyed our short stay at Maison St Charles. The pool and hot tub were clean. The breakfast was worth the $14.99 cost! Our room was very nice and clean, and the bed was comfy. The only negative thing was that our shower water was not hot and the water pressure was very low. The property is very pretty and peaceful with traditional NOLA style courtyards. Steps from the street car so we used that to get everywhere we needed to go. A Wendy's is right next door so we walked over and got a late night snack. "

"Th hotel was nice and the room was clean. You are walking distance to everything."

"Good location, friendly staff. Only issue was the ceiling in the shower. The plaster was bubbled, thick and chipping "

"If it wasn’t for the paper thin wall, it would get a 5star"

"Clean room | Staff | Air conditioning "

"This is a tough one because I appreciate the Pontchatrain’s heritage but unfortunately they seem to still be coasting on their past grandeur. First the good: The restaurants and bar are top notch, beautifully decorated and staffed by well-informed, friendly professionals. The location is great. The streetcar stops right across the street from the hotel, and it’s a fun, quick ride to the French Quarter. Just a few blocks away there are lots of spectacular mansions to stroll by, and it’s a short pleasant walk to Magazine Street. But…regarding the hotel itself, it has definitely gotten a bit long in the tooth and it doesn’t seem like there are any plans to give it a refresh. It’s small things that make a difference - for instance in our room the bathroom sink was broken (wouldn’t drain), the carpet was stained, and the floors were sticky. It felt more like a Days Inn than s luxury hotel. The staff is courteous, but the property is WAY understaffed. We called the front desk for ice (there aren’t any ice machines) and waited nearly two hours before anyone showed up. The second time we requested ice they never showed up so we had go down to the lobby bar and fetch it ourselves. Likewise when the housekeeper forgot to leave us towels, it took 2 hours for them to show up. We had a small suite with 2 twin beds in one room and a queen bed in the other - bizarrely, one day the staff made up the queen bed, but left the two other beds unmade. Not the level of service I’d expect. "