West Hatch Hotels

"We needed a stress-free break and we got one. All of the staff were superb, the room was spacious and very comfortable, and the food excellent. The only real negative was that Expedia charged us nearly £40 more than the hotel's going rate."

"The staff were excellent from check in to check out, very friendly and helpful. The room was comfortable and well maintained, a very comfortable stay."

"This is a really fabulous small hotel. The mostly young staff are wonderful and have really good customer service skills. The room we had was large and warm and really nicely decorated. The bed was comfortable with sufficient pillows and some nice cushions.It was apparent that thought had been put in to all aspects of our stay. There were lovely little touches in the room - biscuits, fresh coffee and a cafetière, an extra blanket, and even recycling facilities in the room itself. We had a vegan breakfast in a really comfortable dining room, which was well decorated also. I needed a quiet space for an online meeting and staff did their very best to help to provide this for me. In the end this didn’t work because of my own technology issues and bad planning, which wasn’t the fault of the hotel. The hotel is really close to lots of restaurants and takeaways meaning it was a very handy location."

"Room was spotless and staff were helpful"

"Yes"

"Very friendly and helpful staff. "

"Great place! Excellent value for money in a lovely town"

"The staff make this place. They are all so lush and friendly and accommodating....can't say enough about them! The food was great, although the cooked breakfast portion size was a little small, but still delicious."

"Excellent!"