West Granby Hotels

"Amazing front desk people. Hotel was clean and close to the coliseum."

"Walking distance to fast food places"

"I had to cancel my reservation the bed. The bedding was stained. The room smelled dogs kept barking as we’re walking in. I checked this out. Bathroom was not clean like to know what I need to do to get a refund."

"Property was clean. Amazing views in room. Excellent customer service. Good food and great atmosphere. "

"You know how sometimes you stay in a place that's pretty terrible but it has one redeeming quality that makes it okay? Well, this is not one of those places. I have stayed in many a dive but the level of filth, noise, grime, and disfunction should remove this property from every online travel site. The furniture, walls, and flooring in my room (121) were so dirty, damaged, and grimy it looked like it had been the scene of a dog fight. The bathroom door wouldn't close because of a problem with the hinge and there was mildew everywhere. When I went to take a shower, the water would only get just to just barely lukewarm--too cold to wash my hair. There was a very visible large yellow stain on one bed spread and many smaller stains on the other. If I had not had a bed-roll in my car to throw on top of the bed, I would not have been able to sleep in such filth. The paper thin walls and my proximity to the vending machine were so loud I was awakened every hour. The parking lot was so full (I'm guessing they let people pay to leave their cars)I circled the lot several times before giving up and parking on the grass. If you are looking to experience the neglect and exploitation of corporate late-stage capitalism, this is the place for you. Otherwise, save your $125 and sleep in your car."

"Room was not at all good and staff to"

"The staff was very helpful and pleasant.room room was clean and efficient "

"Horrible experience! Was woken at 3am by three drunk kids yelling outside of my room, asked them to please take it elsewhere and turns out they were staying in the room next door (!) but couldn’t get in because they’d lost their key. Called the front desk, explained situation, asked them to please handle and had to listen to drunken hallway yelling for the next 10 minutes. The front desk attendant finally escorted them downstairs and gave them a key. They came back upstairs and proceeded to yell in the hallway again. I called the front desk again and was told “well, this is a public hotel” which I felt was a completely unacceptable response. The kids finally entered the room where they proceeded to yell for the next hour. I called the front desk a second time, nothing was done. Needless to say, I was wide awake for the rest of the night! I explained the situation to a different front desk attendant upon checkout, requested a refund and was told they couldn’t do anything because I booked through Hotels.com. Overall, a terrible experience and I will never stay at this or any other Quality Inn again. I will be contacting Hotels.com and sincerely hope they will make the situation right by issuing me a refund! "

"It was okayy "