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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, a quick walk to Olympia Ice Center

Choose dates to view prices

Photo gallery for Quality Inn West Springfield

Seasonal outdoor pool
Lobby
Exterior
Check-in/check-out kiosk
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
The current price is P5,069
P5,802 total
includes taxes & fees
Jul 3 - Jul 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Big E - 3 min drive - 2.8 km
  • MassMutual Center - 6 min drive - 7.1 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬13 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Rumbleseat - ‬4 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk

About this property

Quality Inn West Springfield

Hotel near Holyoke Mall
Located close to Olympia Ice Center and Big E, Quality Inn West Springfield provides a free breakfast buffet, an adjacent golf course, and a terrace. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, multilingual staff, and 3 meeting rooms
  • Smoke-free premises, a banquet hall, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

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7.6 out of 10, Good, 832 reviews
The price is P6,226
P7,126 total
includes taxes & fees
Jul 13 - Jul 14
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of Jun 19, 2025, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Jul 3, 2025 start from P 5,069.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 35 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn West Springfield?

Self parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Check-out is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.4 mi (0.7 km) from Olympia Ice Center and within 3 mi (5 km) of Holyoke Mall and Big E. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

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Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 312 out of 1011 reviews
Rating 8 - Good. 240 out of 1011 reviews
Rating 6 - Okay. 203 out of 1011 reviews
Rating 4 - Poor. 133 out of 1011 reviews
Rating 2 - Terrible. 123 out of 1011 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice

Liked: Cleanliness
I like everything cleanness, pool,staff especially very professional, cleanness of room,plus quiet ,ac runs great
Stayed 2 nights in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice-everything was clean.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Good value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
good service
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean, the staff are efficient and friendly and the hotel was easy to find with lots of parking.
Stayed 1 night in Mar 2025

6/10 Okay

Clarybell

Disliked: Amenities
Stinky room
Stayed 2 nights in Jun 2025

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid for a night
Stayed 1 night in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, excellent restaurant right next door! Good breakfast, convenient parking. Highway right nearby so you do hear traffic, but not bad. Room and building relatively basic but nice, rooms clean. We intend to come back!
Stayed 2 nights in May 2025

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service
The pool is outdoors but in an extended tent. You get what you paid for.
Stayed 1 night in May 2025

6/10 Okay

Elline Mae

A bit difficult to get to. If you miss the turn, you'll have to spend another 3 minutes on the getting back to that turn. Good staff, average rooms, average amenities.
Stayed 2 nights in May 2025

6/10 Okay

Annie

Liked: Cleanliness
Disliked: Amenities
No breakfast available during the time that it was set to be available dark rooms, bad lighting
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Check in was quick and front desk landy was very nice and friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Ribiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. I love it
Stayed 2 nights in May 2025

6/10 Okay

Rebecca

Liked: Staff & service
The view out our window was an overflowing dumpster with trash all over the ground around it- never was picked up during our 3 day stay. Hotel overall was adequate- renovated bathroom but water temp difficult to control (2 temps- freezing or scalding), free breakfast with many choices. Our biggest complaint was the beds! The mattresses are terribly uncomfortable and none of the 4 of us got any real sleep over the 2 nights we were there.
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Staff & service
For the price it was ok.
Stayed 2 nights in Apr 2025

6/10 Okay

Alex

Liked: Staff & service
The layout of the hotel is very uninviting and the hallways leading to the elevator felt like something out of a hospital. The room was ok, very plain but comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
interior of elevators seemed unclean in contrast with the rooms and lobby. Large windows in the rooms needed to be washed. Breakfast was fairly complete but attendant had difficulty keeping all stations re-supplied. Rush of people near closing time made the breakfast room seem a bit chaotic and disorganized...Lobby attendant was efficient and pleasant.
Stayed 1 night in May 2025

6/10 Okay

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was at 3pm, got there at around 4:30pm and room was still not available, a little annoyed that I had to wait to have a room ready. I know the the guy at the receptionist was getting overwhelmed and frustrated over the fact that there were people waiting for rooms and honestly he managed amazingly. But the fact that I got there 1h30 after check in time and there wasn’t a room available is a little unacceptable
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service
The rooms were very clean as was the whole building. The room I was in was in heavy need of updating. The king sized bed was on the floor and dipped, the pillows looked like they were for a twin sized bed, the chair had all sorts of rips and the cabinets had dings. That being said, I would stay there again because it was so clean and the staff was great.
Stayed 2 nights in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Courteous desk
Stayed 1 night in Apr 2025

8/10 Good

Tracey

Liked: Cleanliness, amenities
It was ok
Stayed 1 night in Apr 2025

4/10 Poor

HAMID

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was noisy, front of the highway ... also I had to use myself a sink plunger to clear out the WC ...
Stayed 1 night in May 2025

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was infested with Ants
Stayed 2 nights in Apr 2025

4/10 Poor

Lawrence

Disliked: Cleanliness, amenities, property conditions & facilities
The property was very noisy at night, with the neighbours running up and down the corridor and jumping around the room till past midnight, no night security presence. There were Bed Bugs too, and I have been bitten over a dozen times. This is NOT quality!
Stayed 2 nights in May 2025

2/10 Terrible

Haley

Disliked: Cleanliness, property conditions & facilities
It looks like the rent the rooms weekly/monthly, the peiple living there are just hanging out in the hallways and around the property. It was very dirty inside and outside if the room. Everything was sticky and it had an awful smell.
Stayed 2 nights in May 2025