West Felton Hotels

"The staff were very friendly, perfect location to all amenities. The food was lovely and fresh. Would definitely stay again. Tq"

"Large room, lots of parking, great breakfast. 5 minute walk to the Racetrack, 20-25 minutes to town."

"We booked a room with an accessible bathroom for two nights. There was no shower curtain when we arrived and we were told that ours was sent out for cleaning. Same story the second night and only offered us extra bath rugs to help sop up the excess water from the bathroom floor. They did not offer to allow us to shower in the hotel spa, but agreed only after we asked. There were hundreds of dead bugs on the window sill, which the housekeeper came up to remove. In the middle of the room there was a hole in the carpet. This was a very expensive hotel and spa that fell far below expectations and not worth the cost in our opinion."

"A bit weathered but beautiful in its own way, could t get a better location in a wonderful town at the price we got "

"Lovely stay overall- had evening meal overlooking river which was really nice- breakfast good. Rooms slightly tired but all ok for a short stay. Would recommend overall"

"Staff are ok, hotel needs updating. Rooms are dated, bathroom needs a good clean, didn’t like the hair in the plug in the bath. Beds and pillows are comfortable. Bar area not clean, lack of staff willing to service. Food ok, definitely reheated. Breakfast was ok, but they need to tell you it’s not just full English for £9.95 and provide the menu on check-in. Young lady on breakfast provided an excellent service, although tables not cleaned, no cutlery, napkins, cups or glasses. Had to ask for everything. Really understand why the Premier Inn and Ramada was full, definitely better planning next time and look at reviews. "

"The hotel was very good. I would recommend it for anyone looking to visit Chester as it was a 10 minute drive away."

"Great"

"Perfect for a functional night's stay."