West Felton Hotels

"There were gaps between windows and frames which made the room unbearable at times. A double pane would have cut down on the traffic noise and the freezing temperature. A thicker quilt would have helped. Food was outstanding. "

"Stayed here for work for 2 nights. Everything was, on the whole, good. Staff were mostly helpful, the restaurant was very nice with good food, the room was nice enough and comfortable. If I had to ask the hotel to do better on a few things it would be this: 1. The sinks sit on the table in the bathroom, and hard to clean behind, so it looks like the cleaners just don't bother. Desperately needs a deep clean. 2. Doors and windows in my room didn't lock properly. I did report it, but they were still like it when I left. 3. the WiFi is horrendous. I needed to work in my room, but just couldn't. It's better in communal areas, but still not great. If you need WiFi, you might want to look elsewhere. Being really fussy... conditioner would be good too! I forgot mine, and was abruptly told by reception that there is no conditioner onsite! There were lots of couples and families here too and all seemed to be having a jolly nice time. "

"Clean room. Staff polite. "

"Very nice room. Booked last minute. Good central location. We found parking was easy at the rear of the hotel."

"Given how central the hotel is, the room was relatively quiet and spacious enough. We found the double bed on the small side and too firm, neither of us slept well. Good choice was offered at breakfast but the cooked element was luke warm."

"Clean rooms."

"Spa was out of order and bathroom shower had low water pressure"

"Property is well situated but is very tired, windows don’t open, beds uncomfortable, flooring cracked in the bathroom."

"Loved it "