Hotels near West Falls Center for the Arts

"The room was very clean. Check in was smooth and staff friendly. Conveniently located for our event in South Buffalo. "

"All the staff was kind and helpful. The restaurant allowed the hotel customers to order food even when the restaurant was technically closed. The room was very clean."

"Took 35 minutes for a shuttle to get 2 miles from the airport, no call from desk clerk to alert driver. Room lock on door malfunctioning. Urine in the toilet upon entry into the bathroom, obviously left by cleaning staff or never checked. Absolutely disgusting."

"Pool was lovely, friendly, lots of local amenities "

"Was led to believe the free breakfast was a full breakfast, but was only continental, with toasted breads and bagels and one flavor of yogurt. Anything else had to ordered and charged for at the "cafe". I found 2 pieces of broken glass and a dirty washcloth in the bathroom, and asked for housekeeping but was told they had gone home."

"Breakfast was fantastic "

"Bar was great! Hotel room had a smoky smell throughout and loud guests in the hallway at 2am."

"I usually stay at this place when I travel to Hamburg. I was totally shocked to see how much the hotel has gone down hill. From the moment I walked in the place it did not have the same clean appearance I’m used to. The check in wasn’t as smooth as it normally is. When I walked into my room it had a covered up cigarette smoke smell. I found the window broken, which I reported to the front desk where I was meet with an attitude of no big deal. When I went down for breakfast the area was dirty. I went to get some juice only to find out that the machine was removed. I asked the front desk about getting juice, was told the machine was broken. Again I got the feeling that they did not care. In closing I will not be staying at this establishment and will not be recommending it to anyone staying in the area, as I have in the past. Totally unacceptable"

"Courteous staff"