West End Hotels

"WiFi was fast"

"Spa, room and staff all fantastic. We had a meal in the pub (Indian night) and was very disappointed, reminded me of a poor flavoured homemade meal, really not what i expected. Breakfast in the morning was great in every way. Would recommend, just not for the Indian. "

"Perfectly nice all round."

"The reception staff in the evening very helpful and parking was good, The food in evening wasn’t great. The room was clean and really good shower. The breakfast was good. "

"Yes"

"We were disappointed to find that breakfast was not included in the price and so we had to pay an additional charge for breakfasts for our two night stay. The meal we had at the pub in the first night was mediocre at best. We ordered one of the 'specials' , which we thought would be good. It was a pie that had been microwaved and so instead of a crisp pastry crust was more like elastic."

"Bathroom was a little too tight. No Sockets free near bed for charging modern devices like phones or tablets."

"The pub itself was lovely and welcoming, check in was easy, however there were a few things that i personally consider needs addressing The restaurant doesn’t start serving food for guests until 6.30 pm and when you have been on business all day i just wanted to relax with some nice food and a glass of wine, the reception told me the chip shop was open, that is where i went. The room on arrival was very cold as the radiator was not on, blinds in the bathroom did not close and the towel rail was very dirty, the netflix channel was stuck on a foreign language so couldn’t access or add my account, please also consider removing the green light that stays on all night inside the room by the door, it was very difficult to block it out, however breakfast was amazing "

"I am afraid the experience was like 30 years ago. The rooms are clean but very dated. New bathroom though. Biggest issue was heating. We arrived at 3pm to a cold room. They had to change the heating timer for the whole hotel to warm our room … or so we were told. Later at 8-9 in the evening when we returned to our room the heating was already off again and the shower was Luke warm. The following morning was fine though. "