"Good location, very helpful and friendly staff. Our room definitely had some wear and tear… peeling wallpaper, and very old carpet. A couple of the outlets worked and some did not."
"First time I visited Times Square and this hotel made me feel so welcomed! I would definitely recommend staying here! One day I will be back to Times Square and when I do I will book this hotel again. Staff were super nice, Didn’t have to worry about parking my car they had valet parking and I loved it. It’s super close to Times Square I would say like a 5 min walk"
"Great location, on the whole a good hotel. However the beds are small (you expect small rooms in New York!) and there are no tea/coffee facilities in the room. When we arrived, we had booked the two bed room as three of us were staying, but the beds were not big enough for two to share. So we upgraded to a suite and had two beds and a sofa bed - staff were helpful to arrange."
"Stayed in the king room with Times Square view, it was perfect. Huge comfortable bed, very clean and spacious. As two women it felt very secure and safe, with staff at all entrances and key card needed to access lift and extra lock on the bedroom door, which was something I was looking for."